Account Resolutions Unit Manager; Services Supervisor

Position: Account Resolutions Unit Manager (Employment Services Supervisor 1)
* Commitment to valuing diversity and promoting inclusion
* Ability to successfully and respectfully communicate verbally and in writing to a wide range of audiences including first line employees, managers, external partners, agency partners, and vendor(s) personnel
* Excellent leadership skills, with knowledge of organizational development, change management, people management, and employee relations
* Demonstrated ability to work in a fast-paced hybrid work environment
* Effective interpersonal skills and the ability and commitment to develop and maintain collaborative working relationships with employees and managers at all levels, appreciating multiple perspectives, backgrounds, and values
*
* Required:

Attach a resume and cover letter****.
** Your cover letter must not exceed two (2) pages. Please make sure your cover letter clearly addresses the desired attributes and minimum qualifications you have under the

“
What We Are Looking For ” section above. Please upload your documents in the “Resume/Cover Letter” section of the application. In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview.
* During the application process, the State of Oregon does not request nor require information regarding an applicant’s age, date of birth, or educational attendance or graduation dates.
* The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
* This position is management service and is not represented by a union.
* This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
* The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS‑qualifying, the salary range will reflect the additional 6.95%. Please review the  page for more details.
* Eligible veterans and Oregon National Guard service members (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit .
* ** Salary Determination:
** The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.
* ** United States Employment Eligibility****:
** The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I‑9  (See page
2) for employment verification.
* Reside within (or be willing to relocate to) Oregon, or one of its bordering states within a reasonable commuting distance (e.g. Vancouver, Washington) within 30 days from date of hire.
* ** Be able to report to the office location listed in the job posting, as necessary.
*** Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements;  to view the minimum acceptable requirements. OED IT Services will provide the necessary hardware to employees who are approved for remote work.
* Have a private workspace.
* Maintain good standing (i.e., no performance or attendance issues).
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