Licensing Records Management Supervisor

Overview

* Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.

DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities.

For more information about DCWP and its work, call 311 or visit DCWP /dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and You Tube.

DCWP’s Licensing Division seeks a Licensing Records Management Supervisor to work in its records unit that supports the processing of thousands of New York City Department of Health and Mental Hygiene (DOHMH) license applications each year. As part of the over-arching goal to digitize hundreds of thousands of license files and applications to make them efficiently electronically accessible, the Licensing Records Management Supervisor will oversee this undertaking and devise policies and plans to accomplish it.

The issues can range from record keeping for both physical and digital files, digitizing project management, personnel, training, database system issues, policies, and other administrative issues. The Licensing Records Management Supervisor will be responsible for every aspect of their day-to-day operations of the File Room Unit.