Administrative Officer

Position: Administrative Officer 2
THE POSITION

Join the Pennsylvania Department of Transportation as an Administrative Officer 2 and help guide important programs that keep services running smoothly! This role provides a chance to support online messenger operations that serve communities across the state. You will contribute to work that strengthens customer service and keeps essential transactions on track. Bring your skills to a team that values organization, leadership, and public service!

DESCRIPTION OF WORK

This position manages online messenger and decentralized service programs that support driver and vehicle services across the state. The role involves guiding contract compliance, program oversight, and communication with business partners. As a Administrative Officer 2, you will perform the following duties:

* Contract Oversight:
Manage contracts for online messenger operations and ensure partner compliance with program standards

* Program Development:
Create and revise program requirements, applications, agreements, and decentralized initiatives

* Audit Management:
Oversee audit activities, prepare reports, and support partners in meeting policy expectations

* Partner Communication:
Provide guidance, respond to inquiries, and prepare written materials for business partners

* Policy Direction:
Develop and recommend policies, procedures, and regulatory updates to improve program effectiveness

* Compliance Monitoring:
Review operations, conduct inspections, and recommend actions when partners do not meet requirements

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

* Full-time employment

* Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.

* Alternate work schedule is available after a successful probationary period.

* Telework:
You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

* Salary:
In some cases, the starting salary may be non-negotiable.

* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

* One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

* Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or

* Any equivalent combination of experience and training.

Additional Requirements:

* You must possess a current Class C or higher level driver's license which is not under suspension.

* You must be able to perform essential job functions.

How to Apply:

* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

* Failure to comply with the above application requirements may eliminate you from consideration for this position.

* All application materials and interview responses must reflect the applicant's own experience, qualifications, and work.…