Strategic Business Analyst and Facilitator

Job Title and Department

Strategic Business Analyst and Facilitator — Analyst II, Department of Consumer Affairs (DCA)

Job Control Number (JC): 522135

Salary: $6,031.00 – $7,547.00 per month

Under the direction of the Supervisor I, Strategic Organizational Leadership and Individual Development (SOLID) Planning Unit, the analyst provides subject‑matter‑expert and consulting services in strategic planning, organizational development, meeting facilitation, and moderation to DCA's boards, bureaus, and programs.

Employees are expected to create an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.

• Provide expert consulting services in strategic planning and organizational development.
• Facilitate and moderate meetings, workshops, and training sessions.
• Support boards, bureaus, and programs with data analysis and performance improvement initiatives.
• Develop and deliver presentations and reports to senior leadership.
• Collaborate with diverse stakeholders, including executives, board members, and staff, to achieve organizational objectives.
• Assist in the planning and execution of strategic initiatives and long‑term goals.

• Knowledge of strategic planning, organizational development, and facilitation best practices.
• Strong analytical, project‑management, and organizational skills.
• Excellent oral and written communication and presentation skills.
• Experience working with diverse groups and building consensus.
• Eligibility to work in California and any required qualifications as per the Class Specification.

• Ability to manage varying workload with competing priorities.
• Analytical skills and data interpretation.
• Problem‑solving and solutions identification for complex and sensitive issues.
• Experience facilitating meetings with empathy and determination to reach consensus.
• Experience navigating challenging stakeholder environments.
• Experience leading strategic planning or organizational activities.

In‑state residency required for employment. Hybrid telework arrangement available.

Job is full‑time, permanent, and includes participation in the Personal Leave Program 2025, which may reduce salary in exchange for leave credits.

• Alternative work schedules, flexible hours, and remote work options.
• Medical, dental, and vision insurance.
• Paid holidays and a defined benefit retirement program.
• More than three weeks of vacation/sick leave.
• Health insurance in retirement.
• Employee Assistance Program.
• Loan forgiveness under the federal Public Service Loan Forgiveness Program.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, or sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed below.

EEO Officer