Court Services Officer or Court Services Officer Trainee

Court Services Officer Trainee

The Superior Court Clerk's Office of the New Jersey Judiciary is seeking individuals with excellent analytical, communication, and leadership skills to serve as Court Services Officers 1/Trainees. Candidates may be assigned to any of the units within the Superior Court Clerk's Office, including records, customer service, administration, public access and court operations. The selected candidates will work under the direction of the Clerk of the Superior Court or other designee and will administratively support the operations of the Superior Court Clerk's Office.

The selected candidates must possess excellent interpersonal, organization and case management skills required for this position. The selected candidates will be responsible for supporting the operations of the Superior Court Clerk's Office, including but not limited to producing, generating, and monitoring reports, making appropriate recommendations to enhance policies and procedures, analyzing data for SCCO court operations, data entry and document processing, supporting the SCCO Training Institute and assisting the other teams as needed.

The selected candidates will work closely with management to review and implement operational changes to practices and procedures affecting the Clerk's Office, regularly interact with the public, judges, vicinage staff and attorneys and will serve as the team coordinator for training. The selected candidates will also provide technological support and training to the staff, as well as troubleshoot problems related to document processing, document reviewing and electronic uploading.

REMOTE WORK:
The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Write and analyze reports and policy document drafts
• Recommending improvements in operating procedures, programs, standards, work processes, or administrative practices
• Evaluate policies and procedures and their effect on operations
• Review and assign data entry work, as well as complete assigned data entry work
• Collaborate on policies and procedures
• Plan implementation and communication of projects
• Answering questions posed by judges, the public, clients, customers, complainants, co-workers, subordinates, or supervisors
• Explaining judiciary policies or procedures
• Inform managers about employee's, client's, or customer's work progress or related matters
• Other duties as assigned

Minimum Qualifications for a Court Services Officer Trainee:
Graduation from an accredited college or university with a bachelor's degree. Substitution:
Current New Jersey Judiciary employees who do not possess the required education may substitute:
Additional paraprofessional and/or professional experience in case management involving gathering and analyzing case-related information which shall have included the exercise of judgment and discretion, and one or more of the following; reviewing cases to identify case management and discovery needs, coordinating with judges and attorneys to resolve case issues and/or preparing reports of findings and recommendations. This experience may be substituted on a year-for-year basis with one year of such experience being equal to 30 semester hour credits.

An associate's degree and two years of additional paraprofessional or professional experience as described above. Education

Note:

Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See (Use the "Apply for this Job" box below). ) Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.

Note:

Appointees who successfully complete the twelve-month training period will be eligible for advancement to the Court Services Officer 1 title.

Minimum Qualifications for a Court Services Officer 1:
Graduation from an accredited college or university with a bachelor's degree and one year of paraprofessional experience in case management involving gathering, reviewing and verifying case-related information which shall have included one or more of the following: conducting investigations, monitoring casework flow, interviewing clients or customers for needed information, preparing investigative fact-finding reports and/or writing case notes or other case-related correspondence.

Substitution:
Applicants who do not possess the required education may substitute additional paraprofessional or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate's degree and two years of additional paraprofessional or professional experience may be substituted for a bachelor's degree. Education

Note:

Degrees…