Human Relations Representative

Human Relations Representative 1

Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect the citizens of Pennsylvania by ensuring their equal civil rights under the law.

The work is meaningful and gives you the chance to develop important investigative and communication skills. This opportunity allows you to grow while serving communities across the Commonwealth.

This role focuses on investigating and resolving discrimination complaints to support fair treatment in employment and public accommodations. The position helps advance the mission of the Pennsylvania Human Relations Commission by ensuring that all parties understand their rights and responsibilities. As a Human Relations Representative 1, you will perform the following duties:

• Case Investigation: Investigate discrimination complaints by gathering facts, reviewing documents, and interviewing involved parties
• Legal Knowledge: Apply state and federal anti discrimination laws to determine jurisdiction and guide investigative steps
• Conference Facilitation: Lead Fact Finding Conferences to explore issues, clarify disagreements, and work toward possible settlement
• Record Management: Document all case activities in the Case Management System and track deadlines and required actions
• Settlement Support: Assist parties by communicating proposals, drafting agreements, and ensuring required documents are completed
• Case Preparation: Draft findings, prepare case summaries, and support legal review when cases move forward

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia. The ability to telework is subject to change at any time.
  
  Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• The Commonwealth of Pennsylvania provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor's degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
• An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration…