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Correctional Records Supervisor - Tolling Records Unit

Remote / Online - Candidates ideally in
Seattle, King County, Washington, 98101, USA
Listing for: Government Jobs
Remote/Work from Home position
Listed on 2026-07-01
Job specializations:
  • Government
  • Management
Salary/Wage Range or Industry Benchmark: 4960 - 6665 USD Monthly USD 4960.00 6665.00 MONTH
Job Description & How to Apply Below
Position: CORRECTIONAL RECORDS SUPERVISOR - Tolling Records Unit

Correctional Records Supervisor | Tolling Units

Full Time | Permanent

Location:

Headquarters | Tumwater, WA

Salary Range: $4,960 - $6,665 Monthly

This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel will be required to meet with staff/administer in person testing and more.

This position is represented by the Washington Federation of State Employees bargaining unit.

The Washington State Department of Corrections has a duty to ensure the security of offender records. As a custodian of these records, the Correctional Records Supervisor (CRS) within the Tolling Records Unit ensures compliance with appropriate laws and agency policy.

This position provides leadership and support of the Tolling Unit, which serves as the agency's custodian for tolling records for individuals under DOC jurisdiction. The unit is responsible for entering, auditing, and interpreting statewide tolling activities that determine Scheduled End Dates (SED), which ultimately mark the end of the Department's jurisdiction for individuals supervised in the community.

The candidate of choice must be able to supervise and lead others as you will oversee correctional records staff and support each in their job performance. If you are experienced in OMNI, OnBase, and the correctional records process, we encourage you to apply!

A completed application packet will include:

  • A Letter of Interest regarding your interest in this position with our agency
  • A detailed resume
  • Three professional references

Incomplete application packages may disqualify an applicant from the application process. We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required.

The initial screening will be solely based on the contents and completeness of the application materials submitted.

Duties

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As the Correctional Records Supervisor, some of your duties will include:

  • Manage and provide supervisory direction relating to operational effectiveness of a correctional records office which could include:
    • Direct and supervise lower-level correctional records Tolling staff as well as the work of the Tolling Unit.
    • Order/request supplies and equipment.
    • Plan, assign, and review the work of the Tolling staff.
    • Track and report monthly the established metrics for statistical data for the Tolling Unit.
    • Conduct regularly scheduled staff meetings to evaluate the workload and promote teamwork.
    • Assess training needs of staff and arrange for or provide instruction.
    • Respond to inquiries regarding records issues from internal and external entities.
    • Evaluate employee performance and prepare performance appraisals.
    • Resolve staff issues, recognize employees, and counsel employees in work-related activities and career development.
    • Interpret Supreme, Appellate, and Superior court decisions, RCWs, and Indeterminate Sentence Review Board redeterminations in order to properly compute or re-compute scheduled end dates for offenders.
    • Train staff on the use of offender database systems, application of public disclosure laws, and criminal history record information laws.
    • Implement operational adjustments within the Tolling Unit resulting from changes to law, court decisions, administrative regulations etc.
  • Review and verify supervised individual's Scheduled End Date (SED) from supervision.
  • Provide effective communication and thorough and timely request processing.
  • Other duties as assigned
Qualifications

What we need (required qualifications):

  • High School diploma or equivalent.
  • Three (3) or more years of reconciling tolling activities and verifying scheduled end dates for individuals under the Departments jurisdiction.
  • Five (5) years' of experience maintaining or processing records of individuals under the jurisdiction of the Department of Corrections in an adult correctional agency.

    * NOTE:

    Records are defined as records containing certified copies of original documents relating to the individual's crime and sentence. These records are not property files, grievance files, administrative files, treatment files, slough files, parole files, counselor files or custody files.

College-level course work in criminal justice, business administration, accounting, social science or a related field will substitute, year for year, for up to two (2) years' of experience.

  • Must respect and maintain confidentiality.
  • Demonstrated ability to effectively…
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