Police Records Technician

The City of Oxnard’s Police Department Police Records Technician

The City of Oxnard’s Police Department is seeking a Police Records Technician to work in our Police Records Unit, which operates 24/7/365 to administratively support law enforcement field operations and the public we serve.

• Processes law enforcement-related paperwork; enters, updates, processes, verifies, and maintains police records, database information, forms, applications, and reviews or contacts appropriate resources for clarification of information provided
• Verifies accuracy and completeness of forms and information provided
• Provides customer service in person and over the phone by responding to inquiries and information requests from the public, law enforcement officers and/or other agencies
• Provides information in accordance with applicable laws, policies and procedures
• May collect fees
• Performs routine data queries
• Compiles data from logs
• Prepares routine report
• Works with a variety of computer software applications, law enforcement data systems, and office equipment

Police Records Technician

This class is the first level in a four-level Police Records Series devoted to providing technical and clerical support services to law enforcement. Incumbents perform skilled data entry, records transcription and record-keeping. As assigned, work may include responding to phone inquiries; explaining routine policies and procedures; data entry; report and document preparation; and processing of law enforcement-related paperwork.

Receives close supervision and specific direction regarding assignments and deadlines.

This classification is distinguished from the Police Records Technician, Senior in that it performs routine records retrieval and maintenance.

Police Department personnel in the Records Division are required to work a variety of shifts. Shifts will include nights, weekends, and holidays. In addition, this position may be required to work additional hours in response to peaks in workloads and changes in department needs. The standard work environment varies depending on assignment but is primarily in an office setting. The City does not offer hybrid or remote work.

This position is governed by the overtime provisions of the federal Fair Labor Standards Act and is eligible for overtime pay.

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.

• Processes law enforcement-related paperwork; enters, updates, processes, verifies, transcribes, word processes, and maintains police records, database information, forms, applications and/or dictated reports; reviews or contacts appropriate resource for clarification of information provided; and verifies accuracy and completeness of forms and information provided.
• Provides customer service by responding to inquiries and information requests from the public, law enforcement officers and/or other agencies; provides information in accordance with applicable laws, policies and procedures; may collect fees; refers more complex or specialized requests to appropriate resource.
• Performs routine data queries; compiles data from logs, system records and related information; and prepares routine reports.
• Performs other duties of a similar nature and level as assigned.

The following are the minimum qualifications necessary for entry into the classification:

• High School Diploma or GED

• Two (2) years of related experience

• California Law Enforcement Telecommunications certification within one year of appointment
• 5-minute typing certificate (Test results including errors to be at minimum 35 words per minute) must be submitted with your application.

• Successful completion of a police background investigation is required, with requirements determined by the City of Oxnard
• Must be able to effectively communicate in English, both orally and in writing.

The list of qualified candidates established from this…