Departmental Technician -E9

The City Income Tax Bureau at the Michigan Department of Treasury is hiring two Departmental Technicians to support Compliance and Collections. We’re looking for detail-oriented, customer-focused individuals who thrive in a fast-paced, collaborative environment.

Responsibilities include:

• Reviewing, assessing, and processing returns from compliance activities
• Processing taxpayer correspondence
• Identifying complex issues that need additional attention
• Supporting continuous improvement through procedures, training materials, job aids, and special projects

Our team values excellent customer service, continuous improvement, data-driven decision-making, and a strong work/life balance. If you enjoy problem-solving and delivering high-quality work, we encourage you to apply.

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Education typically acquired through completion of high school.

One year of experience performing administrative support activities equivalent to the 7-level in state service.

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

One year of experience performing administrative support activities equivalent to the 8-level in state service.

Possession of a bachelor’s degree may be substituted for the experience requirement.

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

One year of experience performing administrative support activities equivalent to the 9-level in state service.

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Possession of a bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by CHEA. A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible for remote work up to five days per week. Please note that occasional onsite work will be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download…