CST Project Manager; eCOA - Remote

Project Manager (eCOA) – Clinical Surveillance & Training – Remote Based

Updated: November 3, 2025
Location: USA‑SC‑Remote
Job :

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything we do. Whether you join us in a Functional Service Provider partnership or a Full‑Service environment, you’ll collaborate with passionate problem solvers, innovate as a team, and help our customers achieve their goals.

We are agile, driven, and passionate about changing lives.

• We are passionate about developing our people through career development, progression, supportive line management, technical and therapeutic‑area training, peer recognition, and a total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself, uniting us globally and taking care of our people.
• We continuously build the company we all want to work for and our customers want to work with, fostering diversity of thoughts, backgrounds, cultures, and perspectives so everyone feels they belong.

Discover what our 29,000 employees across 110 countries already know:

• Function as a representative of the Clinical Surveillance & Training (CST) team on small to large‑size studies or programs, interact with other functional groups, vendors, license holders, Key Opinion Leaders (KOLs), and Sponsors. May serve as a Project Lead in CST stand‑alone projects and serve as a Functional Lead in full‑scope or multiple protocol projects.
• Manage CST deliverables pertaining to scoped services vendors (i.e., Rater Training vendors), scale license holders and/or KOLs.
  • Manage all aspects of license procurement, scale translation requirements, and paper scale worksheet development.
  • Manage creation of all CST service‑related documentation and templates, including development and testing of the CST Study Training and Engagement Portal (STEP) to meet study‑specific Rater Training needs.
  • Manage all aspects of CST services to ensure quality and timely delivery and implementation.
• Develop and maintain the study‑specific CST plan in accordance with SOPs and Work Instructions (WIs).
• Contribute to relevant functional project plans to ensure alignment with the CST plan.
• Provide regular and timely status updates to internal and Sponsor project teams regarding CST scoped services, including risks to delivery such as timeline delays and serve as a central point of contact for CST‑related project issues.
• Create and maintain CST metric reports for scoped services, for delivery to client.
• Attend Trusted Process, internal and Sponsor meetings as a lead CST representative to discuss CST strategy, address CST‑related agenda topics, and provide status reports.
• Ensure CST project documentation is maintained on an ongoing basis and filed completely and accurately in the Trial Master File (TMF).
• Identify risks and develop mitigation plans as required.
• Participate in Sponsor, internal or agency audits and inspections, as required.
• Responsible for management of CST scope, including identification of CST out‑of‑scope activities, overburn, revenue recognition (if delegated by study lead or if serving as a Project Lead in stand‑alone study), invoice management and KOL contract and management. May participate in internal financial review meetings to review CST overburn or financial risk.
• Plan, manage, and request CST resources (e.g., CST Project Specialist, CST Clinical Scientist, CST Assessment Scientist) and provide CST resource updates for assigned projects.
• Train and mentor internal team members.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. Benefits for this position may include a company car or car allowance, health benefits (Medical, Dental, and Vision), company match 401k, eligibility to participate in Employee Stock Purchase…