Care Coordinator - Pathways Program

Join to apply for the Care Coordinator - Pathways Program role at Kenneth Young Center

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery‑oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities.

Join our team to grow in your career while building stronger, healthier communities.

Benefit Package: Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full‑time employees the following:

• 403(b) plan with organizational matching
• Medical Insurance (Blue Cross and Blue Shield of Illinois – BCBS)
• Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
• Long Term and Short Term Disability (BCBS), no cost to employee
• Flexible Spending Account (with annual rollover)
• Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/life balance, KYC also offers a generous amount of paid time off and staff holidays.

• 4 weeks of Paid Time Off (With increases based on seniority)
• 8 Paid Organization-Wide Holidays
• 3 Personal Floating Holidays annually

Job Scope: As a Care Coordinator in the Pathways to success program, you will engage eligible participants and families in home and community-based services and assess, plan, and monitor the service needs. There will be a focus on family‑driven care and utilizing a strengths‑based approach, with an effort to emphasize and increase natural supports. Participants will be Medicaid/MCO enrolled, be under the age of 21, have a severe emotional disturbance, and meet criteria based on the state’s decision support criteria.

Actively contribute as a team member to maintain a caseload for stabilizing clients in the community and linking clients to long‑term services. Provide in‑person, video, and telephonic outreach and care coordination to participants and families. As an Intensive Care Coordinator, you are designated to only serve youth in Tier 2 and maintain an average caseload of 16 youth.

Clinical Responsibilities

• Provide comprehensive Integrated Assessment and Treatment Plan review and updates (IM+CANS) to community‑based clients residing in the CCSO service area who have demonstrated a need for intensive services pursuant to the State’s Decision Support Criteria. These assessments will occur in the office or in the home/community when appropriate.
• Provide bilingual stabilization and support services to clients and their parents. This may include but are not limited to the following:
  • Provide case management services to assist clients and their families with access to needed benefits and services while maintaining a strengths‑based approach. Services families can be linked to include but are not limited to: care coordination and support, family peer support, intensive home-based services, respite, therapeutic mentoring, therapeutic support services, and individual support services.
  • Provide coordinated care by initiating or participating in client‑centered consultation with other internal and external providers involved in care or services. This includes coordinating and consulting with MCOs, providers, other child‑serving systems, and any other supports involved with the child’s care. This includes helping transition children from an institutional setting, including from an out‑of‑state setting, to a community‑based living arrangement.
  • Collaborate with clients and their families to create treatment plans reflecting client’s and family’s preference for care and…