Hospital AR Follow Up Representative

Description

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners.

Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

We are seeking a talented and proficient Hospital AR Follow Up Rep to join our growing team. At Aspirion we provide our Analyst the opportunity to learn, be challenged, and grow your career within the Revenue Cycle industry. This is an exciting opportunity for someone seeking experience in medical billing, claims investigation, insurance follow-up, and denial resolution. Ideal candidates will possess claims processing experience and a competitive desire to maximize returns.

• Submit electronic and hard copy billing and conduct follow up with third party carriers for insurance claims.
• Investigate and coordinate insurance benefits for insurance claims across multiple service lines.
• Obtain claim status via the telephone, internet, and/or fax.
• Review and understand eligibility of benefits.
• Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement, and perform investigative and follow up activities in a fast-paced environment.
• Conduct research, contact patients, and the local affiliates to include VA, Hospitals, and insurance carriers.
• Handle incoming and outgoing mail, scanning, and indexing documents and handling any other tasks that are assigned.
• Research and verify insurance billing adjustment identification to ensure proper account resolution and act when necessary.
• Identify contractual and administrative adjustments.
• Work independently or as a member of a team to accomplish goals.
• Demonstrate excellent customer service, communication skills, creativity, patience, and flexibility.
• Follow established organization guidelines to perform job functions while staying abreast to changes in policies.
• Correspond with hospital contacts professionally using appropriate language while following the specific facility and department protocol.
• Uphold confidentiality regarding protected health information and adhere to HIPPA regulation.
• Interact with all levels of staff.
• Cross train in multiple areas and perform all other duties as assigned by management

• Active listening
• Ability to multi-task
• Exceptional phone etiquette
• Strong written and oral communication skills
• Effective documentation skills
• Strong organizational skills
• Service orientation
• Reading comprehension
• Critical thinking
• Social perceptiveness
• Time management and reliable attendance
• Fast learner

• High School Diploma or equivalent
• Bachelor's degree preferred, or equivalent combination of education, training, and experience
• Prior experience in Insurance follow-up, claims processing, claims accounts receivable, or hospital billing preferred
• Prior experience in a remote work environment preferred

At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs.

The US base pay range for this position starts…