Office Coordinator

Position: OFFICE COORDINATOR
Job

Requisition

BPIS: 10609

Closing Date: 01/16/2026

Agency:
Department of Healthcare and Family Services

Class

Title:

OFFICE COORDINATOR - 30025

Skill Option:
Keyboarding

Bilingual Option:
None

Salary:
Anticipated monthly salary $4,128;
Full range $4,128 - $5,450

Job Type: Salaried

Category:
Full Time

County:
Cook

Number of Vacancies : 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position overview:

The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a motivated candidate to serve as an Office Coordinator assigned to our Central Region. Under the direction of the Clerical Supervisor, this position will analyze child support accounts receivables, keyboards letters, forms, records, and other documents relative to income withholding operations related to the Central Region.

The ideal candidate will have strong knowledge of office practices, procedures, and programs with the ability to follow written and oral instructions.

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HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

* Monday-Friday work schedule

* Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)

* Health, Life, Vision, and Dental Insurance

* Pension Plan

* Paid Parental Leave

* Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)

* Employees earn (12) paid Sick Days annually.

* New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.

* Employees earn (3) paid Personal Days annually.
* (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services.

The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

HFS is an equal opportunity employer.

Essential Functions

* Under direction, performs complex and specialized procedures to achieve the service of income withholding orders or to otherwise dispose of delinquency referrals

* Reviews and analyzes accounts through the comparison of Healthcare & Family Services (HFS) computer records and Clerk of the Court payment records to determine correct delinquency amount

* Gathers information and issues notices of delinquency to responsible relatives whose accounts meet established delinquency guidelines

* Gathers information and issues referrals for accounts in need of adjustment to designated accounting staff and referrals for cases in need of legal action to attorneys for…