Crisis Prevention Outreach Coordinator; Chester & Montgomery Counties

Access Services is hiring a Crisis Prevention Outreach Coordinator

Develop and maintain community, school, and organizational relationships across Montgomery and Chester Counties, PA. This in‑person position brings a physical presence to community education, public awareness, and partnership development to highlight and prioritize the critical needs of crisis prevention in the community.

• Full Time/40 Hours weekly: 3 days Chester County, 2 days Montgomery County. Flexibility for nights and weekends required to meet program needs.
• This is a fully present, in person position and does not qualify for hybrid or remote work.

• Develop and maintain relationships with schools, community organizations, and stakeholders to promote Crisis Prevention Services (including PSTL, TTL, and H4T).
• Deliver presentations and outreach activities to diverse audiences focused on mental health awareness, suicide prevention, and crisis resources.
• Use personal and professional experience to support community education related to mental health, wellness, and recovery.
• Assist the Community Liaison with QPR (Question, Persuade, Refer) trainings and outreach coordination.
• Identify outreach opportunities, maintain an outreach calendar, and document engagement activities.
• Promote Crisis Prevention Services at community events to increase visibility and public awareness.
• Assist with social media content and marketing materials related to crisis prevention.
• Share community resources with team members to support appropriate referrals.
• Maintain knowledge of risk management, secondary trauma, and wellness topics to support effective messaging.
• Support departmental growth and program initiatives as directed by leadership.
• Participate in meetings, trainings, and professional development activities.
• Collect and track data related to community partnerships and outreach outcomes.
• Provide additional program support as assigned.

• Maintain regular and predictable attendance and be available for occasional planned or unplanned overtime as needed.
• This position requires travel using a personal or agency vehicle to attend community events, meetings, and outreach activities. Employees must meet Motor Vehicle Policy requirements, drive safely, and pass substance‑abuse screenings as required.
• Travel during a normal workday to attend offsite meetings and provide services in the community. The employee will need to drive their personal vehicle to meet these expectations, drive in a safe manner at all times, and meet eligibility criteria in agency Motor Vehicle Policy at all times.

• Bachelor’s degree required, preferably in a related field including Human Services, Behavioral Health, Psychology, Social Work, Education, or a related discipline.

• Must be willing to participate in, and successfully complete, QPR (Question, Persuade, Refer) training certification within six months of hire.

• One year of experience in community outreach, behavioral health, crisis services, education, or a related human services setting required.
• Experience working with youth, community groups, or external partners is preferred.

• Strong interpersonal, written, and verbal communication skills.
• Ability to build and sustain relationships with community partners;
  Ability to motivate and engage diverse audiences.
• Familiarity with Chester and Montgomery County providers and systems preferred.
• Passion for mental health awareness, suicide prevention, and connection to community resources.
• Ability to work collaboratively as part of a team and independently.
• Ability to relate to others using lived experience with mental health challenges, where applicable.
• Proficiency in, or ability to learn and use, workplace applications, platforms and technologies.

$20 hourly, with starting rates based on education and experience.

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement Program.
• 20 days PTO (vacation/sick), 7 paid holidays, 2 floating holidays.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.