Quality and Compliance Coordinator

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Position Summary

The Quality & Compliance Coordinator supports the Quality Assurance and Performance Improvement program by assisting with data collection, report preparation, compliance training, regulatory readiness, and internal audits. This role plays a key part in ensuring the organization meets hospice regulatory standards and fosters a culture of continuous improvement.

Position Summary

The Quality & Compliance Coordinator supports the Quality Assurance and Performance Improvement program by assisting with data collection, report preparation, compliance training, regulatory readiness, and internal audits. This role plays a key part in ensuring the organization meets hospice regulatory standards and fosters a culture of continuous improvement.

Primary Responsibilities

Quality & Compliance Support

• Assist in the development and maintenance of QAPI plan and initiatives.
• Support compliance with federal, state, and accreditation standards (e.g., CHAPS, Joint Commission).
• Help prepare for surveys and audits by maintaining organized documentation and records.
• Assist with the management of policies and procedures.

• Pull and compile data from various systems for quality metrics and performance dashboards.
• Assist in analyzing trends and identifying areas for improvement.
• Prepare and format reports for internal and external stakeholders.

• Help develop and deliver compliance training materials for staff.
• Assist with creating PowerPoint presentations and e-learning modules.
• Track training completion and maintain training records.

• Assist in conducting internal audits of clinical documentation for accuracy, completeness, and compliance with Medicare Conditions of Participation and state regulations. (e.g., chart reviews, documentation checks) under supervision.
• Monitor the timely completion of required documentation (e.g., care plans, visit notes)
• Assist in follow-up and tracking of corrective action plans.
• Maintain confidentiality and security of patient records and audit findings.

• Assist with scheduling and coordination of quality initiatives, minutes, and follow up on action items.
• Maintain organized files and databases related to quality and compliance.
• Support special projects and initiatives as assigned.

• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Word).
• Familiarity with healthcare regulations and standards.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion.
• Able to work independently and multitask.

• Associate’s or Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or related field preferred.
• 2-3 years of experience in a healthcare or hospice setting, preferably in quality, compliance, or training.

• Primarily working from home with occasional onsite work visits.
• May require occasional travel to hospice sites or partner facilities.

• Operates phone system, computer (Word, Excel, Microsoft Outlook, Electronic Medical Records and related databases), calculator, copier and facsimile machines

• Generally, Monday through Friday, 8am-4:30pm. Hours will vary based on schedule needs. However, position may require after hour work including weekends and holidays, as needed.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Strategy/Planning and Information Technology
• Industries Hospitals and Health Care

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