Senior HIMS Technician Acute

Overview

Primary City/State: Scottsdale, Arizona

Department Name: HIMS Operating Svc Ctr-AZ West

Work Shift: Day

Job Category: Revenue Cycle

A rewarding career that fits your life. As an employer of the future, we are proud to offer our team members many career and lifestyle choices including remote work options. If you’re looking to leverage your abilities – you belong at Banner Health.

Looking for a motivated, experienced Senior HIMS Technician Acute to join our HIMS Team.

• Location:
  
  Banner Behavioral Health Hospital (Scottsdale.)
• Schedule:
  
  Monday through Friday, 8:00 AM to 4:30 PM. Training will take place during those same hours and will be a mix of virtual instruction and hands-on training depending on the task.
• Ideal Candidate will have at least 2 years' experience working in a healthcare environment, ideally in HIMS or in an adjacent department that regularly handles Release of Information and/or document imaging workflows.

The main responsibility for this position is processing proxy access requests to the patient chart through an external site (Formstack) and in Cerner. This role also processes Release of Information requests through our third-party vendor partner, MRO, as well as walk-in requests. As needed, you will assist with pulling records for state surveyors. Secondary responsibilities include cross-training in Document Imaging, including rounding, scanning, and processing paper charts into the EHR.

You will also document Imaging functions take priority when the Document Imaging teammate is out on PTO and coverage is needed.

You will work primarily in Cerner, the external proxy access portal/site, and within the MRO ROI workflow, along with standard document imaging/scanning equipment. Bring your medical records knowledge, excellent customer service skills, drive, attention to detail, and technical skills to a rewarding career at Banner!

Apply today!

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

This position coordinates and performs the daily operations work of designated areas within the health information management systems (HIMS) department. May act in a leadership role and as a liaison between management and the staff. Facilitates the delivery of high quality customer service to external customers. Responsibilities typically include the monitoring and direction of daily workflow and involvement in process improvement/quality monitoring functions.

• Assist with the orientation, training and re-education of HIMS staff. Liaison between management and the HIMS staff for the purpose of coordinating staff schedules and communication of information and/or resource in providing information and HIMS department services. Promotes open communication, effective point of service decision making and problem solving while interacting with internal/external customers to ensure positive resolutions and customer satisfaction.
  
  Serves as a key liaison between staff, physicians, other departments and other departmental customers.
• Monitor daily workflow processes, complete daily activities, and identify and communicate to leadership any opportunities for improvement as needed. Identify, address and communicate opportunities to improve work processes and practices good work group dynamics. May serve as a backup to other staff members to ensure the department operations are efficiently and effectively maintained.
• Coordinate the compiling of department statistics, generating performance reports, and facilitating special projects, as required including assisting in the development of targets and action plans to achieve department goals.
• Support and ensure the integrity of Electronic Medical Record through monitoring and auditing activities, including management of provider deficiencies and…