Community Health Worker

Riverside, United States | Posted on 02/07/2026

Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founder's expertise and deep community ties have been instrumental in shaping HHN's approach and services.

The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well‑being.

With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person‑centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their life's context. This approach stems from our founder's deep understanding of the intricacies of patient care, honed through years of hands‑on experience. Today, HHN stands as a vibrant embodiment of community‑centric healthcare, continually adapting to meet the changing needs of those we serve.

Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founder's vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all.

As a Community Health Worker (CHW) at Heritage Health Network (HHN), you will play a vital role in connecting members with resources and services through our Enhanced Care Management (ECM) program. This position focuses on addressing the diverse health and social needs of our members, ensuring culturally responsive, community‑centered, and compassionate care.

This role combines remote work, in‑office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.

• Community Liaison:
  Serve as a key connection between HHN and the community, enhancing access to healthcare services and resources.
• Outreach and Engagement:
  Conduct proactive outreach activities to raise health education and awareness within the community.
• Healthcare Navigation:
  Assist members in navigating the healthcare system, ensuring they understand their care plans and steps needed for recovery and well‑being.
• Emotional and Social Support:
  Provide crucial emotional and social support to clients and their families, especially in hospital or home settings post‑amputation.
• Gap Identification and Solutions:
  Collaborate with the ECM team to identify gaps in care and develop solutions to address these gaps.
• Resource Facilitation:
  Facilitate connections to community resources, including social, educational, and financial assistance programs.
• Caseload Management:
  Manage a caseload of 60‑75 members, meeting them in the community or at their place of preference.
• Documentation:
  Accurately document the dates, time, and nature of services provided to members, integrating this information into the member’s medical record.
• Plan of Care Participation:
  Participate in the development of care plans in collaboration with the member’s care team and licensed providers.
• Home Evaluations:
  Conduct in‑home visits to assess living environments, identify barriers to care, and provide recommendations that support safety, recovery, and overall well‑being.

• Lived
  
  Experience:
  
  Must have lived experience that aligns with and provides a connection to the members served. This can include experiences related to incarceration, military service, pregnancy and birth, disability, foster system placement, homelessness, mental health conditions, substance use, or being a survivor of domestic violence or exploitation.
• Cultural Competence:
  Shared race, ethnicity, sexual orientation, gender identity, language, or cultural background with…