Data Management Coordinator

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well‑being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work‑from‑home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

Trillium Health Resources is seeking a Contract Data Management Coordinator to become a vital member of our Contracts Team. This position is essential for configuring and maintaining our provider contract data management system. This coordinator will be responsible for the precise and timely entry and mapping of crucial provider information, which significantly influences the quality of the Trillium Provider Network. Key duties include monitoring, updating, and correcting errors in critical provider data to optimize the claims process and ensure the reliability of provider‑related reports.

This role requires close collaboration with the IT, Finance, and Claims departments to facilitate proper provider setup, accurate claims processing, and efficient data management practices that enhance overall operational effectiveness.

• Create new contracts for appropriate codes and licensure groups.
• Enter custom attributes.
• Complete configurations for Physical Health Providers.
• Audit provider contracts and map for accuracy.
• Provide training, technical assistance, and guidance to internal and external parties.
• Facilitate communication in various committees to achieve positive outcomes in quality, efficiency, and overall performance.

• Typical working hours are 8:30 am–5 pm.
• A remote work option available for most positions.
• Health Insurance – no premium for employee coverage.
• Flexible Spending Accounts.
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within the first year of employment.
• 401(k) with 5% employer match & immediate vesting.
• Public Service Loan Forgiveness Qualifying Employer.

• Education/
  
  Experience:
  
  
• Associate’s degree and four (4) years of experience working in a business or physical or behavioral health care setting where contracts and subcontracts are used extensively to provide services.
• OR Bachelor’s degree and two (2) years of experience working in a business or physical or behavioral health care setting where contracts and subcontracts are used extensively to provide services.
• OR Equivalent combination of higher education/experience.
• Preferred Education: A Bachelor’s Degree in Human Services or Business field.
• Preferred Experience: Six (6) months’ experience managing contracts that support reimbursement of public funds for physical and/or behavioral health services.
• Training in any of the following areas is preferred:
  Industry standard codes for Behavioral and Physical Health, knowledge of governmental regulations and licensure compliance, and project management.
• License/Certification: Must have a valid driver’s license.
• Location: Must reside in North Carolina to be considered for remote status.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.

Your resume must provide your level of education and detailed work experience, including:

• Employer Name
• Dates of service (month & year)
• Average number of hours worked per week
• Essential duties of the job as related to the position you’re applying for
• Education
• Degree type
• Date degree was…