Clinical Specialist

Join a growing startup as a Clinical Trainer / Support Specialist to join our growing Customer Success team. Your mission? To champion seamless onboarding, training, and ongoing support. This role is for someone who thrives in a fast-paced, agile start-up environment and desires to positively impact patient care.

Reporting to our Customer Training and Development Manager, you'll embark on nationwide adventures, with up to 60% travel across the U.S. This role offers the flexibility of remote work, allowing you to ignite change in patient care from your home office!

• Lead successful onboarding and training, both remotely and in-person, ensuring top-notch customer satisfaction.
• Offer timely customer and technical support to maintain user confidence and smooth operations.
• Monitor and enhance scan quality through proactive customer engagement and training interventions.
• Showcase products through virtual or in-person demos, driving sales and expanding our reach.

• Bachelor's degree in Applied Sciences, Science, or Health Sciences, or a related field.
• 2+ years of experience in medical training or education, with practical medical imaging exposure.
• Proficiency in ultrasound imaging is advantageous.
• Demonstrated ability to engage effectively with medical professionals.
• Willingness to travel up to 60% within the U.S., Ability to travel to Canada on occasion.

• Base - $60,000 - $90,000
• Allowance for medical insurance
• Reimbursement for gas mileage, travel, meals while traveling, etc.
• $80 per month towards internet, phone
• 3 weeks’ vacation per annum plus office closure over holidays (Christmas to New Year)