Cardiac Device Specialist

Department

36963 Wake Forest Baptist Medical Center - Cardiology:
Device Clinic Reynolds

Full time

Yes

40

Monday - Friday 8:00 am to 5:00 pm

$28.55 - $42.85

High school diploma or GED equivalent. Two years' experience or successful completion of a formalized arrhythmia training program preferred.

ACLS required. BHRE Certified Cardiac Device Specialist (CCDS) preferred.

• Prioritizes communication and collaboration of patient care based on diagnostic evaluation of implanted devices and patient symptoms with mid-level practitioners, nurses, and physicians.
• Demonstrates proficiency in operating multiple manufacturers' programs and remote websites, evaluating specific manufacturers' algorithms and device functionality.
• Provides independent direct patient care by performing interrogations and reprogramming of pacemakers, defibrillators, implantable loop recorders and other devices.
• Manages the device work queue to provide care for remote and on‑site patients.
• Maintains a computer database of all pacemaker and defibrillator patients in the region for appropriate study management.
• Conducts specialized ambulatory cardiac diagnostic studies.
• Reviews and interprets applicable diagnostic information for all device alerts, including echo results, anticoagulation status, and antiarrhythmic drug therapy, and provides alerts to MDs.
• Documents patient care and physician orders related to devices within Wake One.
• Communicates a teaching plan to patients and families for each implanted device, ensures information exchange between patient and EP physician.
• Ensures correct charge capture and billing review.
• Educates and tracks patients involved in device recalls, ensuring FDA and industry recommendations for follow‑up are met, coordinating care with the Electrophysiologist.
• Assists with clinical trials as requested, providing accurate documentation of device settings, diagnostics, and protocol‑required information.
• Under general supervision, performs a variety of cardiac arrhythmia monitoring duties, including transtelephonic pacemaker follow‑up, scheduling, downloading, analyzing, and distributing cardiac monitoring transmissions.

Good oral, written, listening, and interpersonal communication skills.

Knowledge of cardiac rhythm management (CRM) vendors and devices.

Proficient computer skills and electronic medical record management.

Ability to provide direct and indirect patient care.

Flexibility with work schedule, possible work‑from‑home during inclement weather.

Time‑management skills.

Uses multiple computer systems to retrieve and report data; contacts patients with serious cardiac conditions; potential exposure to infectious conditions, body fluids, and cleaning chemicals; subject to highly stressful conditions and interruptions; possible irregular hours; requires travel to all Wake Forest Baptist Health Cardiology EP locations.

• Ability to stand, walk, sit, bend, reach with arms, use finger and hand dexterity, talk, hear, and see.
• Can lift, carry, push, and pull up to 20 lbs; up to 50 lbs as needed; up to 100 lbs for short periods.
• Work may involve activities in roughly 35% of time dedicated to patient interaction and 65% to equipment handling and documentation.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, career development support, and more, allowing you to thrive both at work and beyond.

• Base compensation within the listed pay range based on qualifications, skills, experience, and training.
• Premium pay such as shift and on‑call compensation as applicable.
• Incentive pay for select positions.
• Potential annual increases based on performance.

• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short‑ and long‑term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match.
• Financial wellness programs.
• Educational Assistance Program.