Resident Service Associate, Health & Well-, Hybrid

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Enterprise Community Development (ECD) is seeking a detail-oriented, resourceful professional to support projects and initiatives related to Health & Well-Being for residents across the property portfolio. The Resident Service Associate will help manage and track assigned programming, engage in community resource outreach, manage ongoing Health & Well-Being internal communications with residents and staff, and engage with internal and external stakeholders to ensure successful outcomes.

Candidates should be comfortable working both independently and with supervised direction. Experience with social services projects directly serving diverse ages and populations, as well as a general understanding of the health & well‑being needs of the aging population are a plus.

The Resident Service Associate supports Enterprise Community Development’s Health & Well-Being initiatives for residents across the property portfolio. This role is responsible for coordinating and tracking assigned programs, conducting community resource outreach, and managing internal Health & Well-Being communications for residents and staff. The Associate will collaborate with internal teams and external partners to ensure effective service delivery and positive resident outcomes.

The position requires the ability to work both independently and under direction. Experience in social services, particularly with diverse populations and aging adults, is strongly preferred.

• Coordinate and support Health & Well-Being priorities ensuring timely data recording and related reporting.
• Support efforts to identify and vet food partners and resources for properties across the portfolio.
• Collaborate with staff and partners relating to food security efforts.
• Oversee food pantries efforts and support compliance and ensure monthly reporting.
• As directed, plan, coordinate and engage in food related resident surveys.
• Support the management of grant components, including gathering and tracking internal and partner data, survey planning and execution, gift card tracking and reporting, the coordination of meetings and events as needed, and interaction and support of the Resident Services Managers as needed in the execution of grant components.
• Review and monitor general Health & Well-Being activities across the portfolio to include identification, adequate reporting, and oversight.
• Collaborate with Communications/Marketing to inform and engage residents and staff specifically related to Health & Well-Being information to inform residents and staff of information to help residents make informed health choices.
• Collaborate with Volunteer Manager on all grant related aspects of volunteer activities & programs at properties as assigned and provide support to the Manager as needed.
• Provide support to any new Health & Well-Being initiatives or newly approved projects/programming as needed.

• The home office of Enterprise Community Development and Enterprise Residential is in Baltimore. Enterprise also has offices in Columbia, Bethesda, Washington, DC,…