Therapy Administrator

Therapy Administrator

The closing date is 25 February 2026.

Sherwood Forest Hospitals NHS Foundation Trust is on the lookout for an enthusiastic and highly motivated Receptionist to work on reception in our busy therapy outpatient clinic at Byron House at Newark Hospital.

If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional customer care, we want to hear from you!

• Outstanding interpersonal and communication skills
• A passion for helping others and making a difference
• A team player with a positive, can-do attitude

We're a supportive and engaged team that puts workforce wellbeing at the heart of everything we do. You'll be surrounded by colleagues who care, and you'll have opportunities to grow and develop in a role that truly matters.

Apply now and take the next step in your career with Sherwood Forest Hospitals. Let's make a difference together.

To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other.

We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs -

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

To understand the role in more detail, please refer to the attached job description and person specification.

• Ability to communicate with all levels of staff
• Sound clerical background providing knowledge of relevant procedures
• Computer literate, familiarity with Microsoft and other packages, with high level of accurate keyboard skills
• Knowledge of databases and spreadsheets, i.e. PAS, Excel, or similar
• Experience of using a full range of IT/Patient Data Systems.
• Knowledge of NHS or service provider in general
• Experience of working in a team
• Good knowledge of confidentiality and Data Protection principles
• Understanding of Health and Safety
• Understanding of Equality and Diversity
• Medical terminology
• Knowledge of systems and processes used in NHS
• Knowledge of RTT and Access Policy

• Good general education including English GCSE at grade C or above (or equivalent)
• Relevant Level 3 qualification or equivalent experience in relevant subject
• Association of Medical Secretaries, Practice Administrator and Receptionist diploma (AMSPAR)
• European Computer Driving Licence (ECDL)

• On the job training
• Supervisory training

• Quality customer care experience
• Experience of office environment
• Experience of managing conflicting priorities
• Organisation and working to deadlines
• Previous NHS or healthcare knowledge and experience
• Experience in a similar role
• Experience Supervising staff

• Must be able to commit to future rota working. (7 days a week, between 7am 7pm)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sherwood Forest Hospitals NHS Foundation Trust