Patient Care Coordinator

At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Eligible for remote work after completing full training and 90 days of employment.

• Patient Check-In and Check-Out
  :
  Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
• Payment Collection
  :
  Collect co-payments and manage billing inquiries.
• Appointment Scheduling
  :
  Schedule patient appointments and manage the calendar efficiently.
• Communication
  :
  Answer phone calls and emails promptly, providing accurate information and assistance.
• Referrals Management
  :
  Communicate with referring offices and follow up with patients as necessary.
• Schedule Preparation
  :
  Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
• Team Collaboration
  :
  Work closely with the clinical team to ensure seamless patient care and office operations.

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task and manage time effectively in a fast-paced environment.
• Proficient in using dental practice management software, required.
• Previous experience in a dental or medical office is preferred.
• A positive attitude and a team-oriented approach to work.
• Bilingual preferred (English/Spanish)

Monday through Thursday 6:45 a.m. 5 p.m. (OFF Fridays)

Monday in Durham

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance