Senior Configuration Professional

Overview

Become a part of our caring community and help us put health first

The Senior Configuration Professional work focuses on accessing and configuring an application or system that is integrated with business processes/data and IT infrastructure including building modules, developing tables/reports, and creating complex functions. The Senior Configuration Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

This is a remote position with travel, 1 week per month, to Humana's office in Louisville, KY for training or meetings.

Work hours for this position Monday – Friday, 8:00 am – 5:00 pm EST or CST with some weekend hours required.

The Senior Configuration Professional responsibilities will focus on implementing new features and changes to support operational and clinical systems. This position can include advising the business, evaluating requests, troubleshooting, resolving testing issues, configuring processes and experiences, integrating, developing interfaces, and maintaining documentation.

Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

• Implementing new features and changes to support operational and clinical systems.
• Advising the business, evaluating requests, troubleshooting, resolving testing issues.
• Configuring processes and experiences; integrating and developing interfaces; maintaining documentation.
• Influences department strategy; makes decisions on moderately complex to complex technical approaches for project components; exercises latitude in determining objectives and approaches.

• Epic Healthy Planet Fundamentals for Health Plans Certification or equivalent.
• Ability to successfully pass Epic certification exam within 60 days of completing training (travel required).
• Bachelor's degree OR 5+ years of experience related to Product Management, Health Informatics, Business, Computer Science, Engineering, system configuration.
• Healthcare and Medicare experience.
• Strategic thinking and planning capabilities; organized and detail-oriented.
• Ability to use appropriate problem solving, research and analysis tools.
• Proficient with Data Analysis - Understanding Data and how to interpret and use it.
• Ability to articulate ideas and interact effectively, in written and oral forms, with people at all levels internal and external.
• Ability to perform demonstrations to various business groups and operational partners with strong selling and presentation skills (oral and written).
• Ability to identify gaps in process performance and recommend process improvements.
• Ability to work with internal support groups to drive business results.
• Must be willing to travel to Louisville monthly and as needed.

• Epic Payer Platform Core Certification.
• Working knowledge and experience in Healthcare systems.
• Experience in user provisioning.
• EPIC analyst certifications related to business functions (utilization management, care management, etc.).
• Previous experience operating in electronic health records (e.g., Epic, Cerner).
• Experience building digital capabilities.
• Demonstrated ability to develop and lead initiatives with influence.
• Strong attention to detail and follow-up skills.
• Results-driven.
• Ability to manage a project; lead project teams and drive implementation.
• Knowledge of Humana's internal policies, procedures, and system.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or…