Infusion Services Operations Coordinator

Overview

Sentara is hiring a Full‑time Operations Coordinator for the Home Infusion Pharmacy in Chesapeake, VA. The Home Infusion Pharmacy Operations Coordinator provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements.

Supports the delivery of patient care and functions in a multi‑disciplinary environment, which requires excellent communication and customer service skills.

Location
:
Sentara Home Care Services - Chesapeake, VA

City/State
:
Chesapeake, VA

Work Shift
:
First (Days)

Status
:
Full Time (40 hrs/wk)

Shift
:
Days, Monday-Friday

Hours
: 8am-4:30pm or 8:30am-5pm

• As an Operations Coordinator with Sentara, you will support the team and Leader.
• Performs administrative tasks to include providing customer service through phone and personal interactions.
• Responsible for correspondence, scheduling meetings, preparing departmental reports, statistics and file maintenance.
• Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information.
• Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff.

• HS Diploma or equivalent

n/a

• 2 years of clerical and customer service experience (Required).
• Epic EMR experience (preferred).
• Home Infusion Pharmacy or healthcare administrative office experience (preferred).
• Payor contracts and credentialing experience (preferred).
• Experience with Excel, Accounts payable, and Payroll with API (preferred).

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.