Administrative Associate

Overview

Sentara Therapy Center, Orthopedics & Sports Performance in Norfolk, VA is hiring a Full‑time, Day Shift Administrative Associate.

Full‑time, Day Shift hours vary and end at 5:30 p.m.

The Administrative Associate provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role collaborates with medical staff, management, and patients to deliver high‑quality care and serves as the first point of contact for patients, family members, and visitors on the assigned unit.

• High School Graduate or Equivalent (Required)
• Bachelor’s Degree Preferred

• Computer Savvy with Microsoft Office Experience
• Ability to Multitask in a Fast‑Paced Environment
• Customer Service Experience in a Medical Environment

• One year of experience in a medical environment
• Completion of a healthcare‑related certificate program
• Completion of higher level of education requirements
• Transferable skills, such as at least one year in a call center, customer service application program, or clerical experience

• Administrative Associate
• Clerical Support
• Receptionist
• Call Center

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus opportunity for eligible employees

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its almost 30,000‑member workforce. Diversity, inclusion, and belonging guide the organization to reflect the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.