Transplant Care Nurse Remote

Position: Transplant Care Nurse - (Remote)
This job implements effective complimentary utilization and case management strategies for an assigned member panel. Provides oversight over a specified panel of members that range in health status/severity and clinical needs; and assesses health management needs of the assigned member panel and utilizing data/analytics in conjunction with professional clinical judgement to identify the right clinical intervention for each member.  The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals.  

Will work with providers to insure quality and appropriate care is being delivered in a timely manner.
* Maintain oversight over specified panel of members by performing ongoing assessment of members’ health management needs, identifying the right clinical interventions to address member needs and/or triaging members to appropriate resources for additional support.
* Implement care management review processes that are consistent with established industry, corporate, state, and federal law standards and are within the care manager’s professional discipline.
* For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.
* Ensure all activities are documented and conducted in compliance with applicable business process requirements, regulatory requirements and accreditation standards.
* Other duties as assigned.
* 7 years in any combination of clinical, case/utilization management and/or disease/condition management experience, or provider operations and/or health insurance experience
* 1 year in a clinical setting
* 5 years in UM/CM/QA/Managed Care
* 1 year in advanced training and experience in cognitive behavioral therapy (CBT), motivational interviewing or dialectical behavior therapy (DBT)
* 1 year working with the healthcare needs of diverse population and understanding of the importance of cultural competency in addressing targeted populations
* Written and verbal presentation skills, negotiation skills, and skills in positively influencing others with respect and compassion
* Broad knowledge of disease processes
* Working knowledge of pertinent regulatory and compliance guidelines and medical policies
* Ability to multi task and perform in a fast paced and often intense environment
* Understanding of healthcare costs and the broader healthcare service delivery system
* Ability to analyze data, measure outcomes, and develop action plans
* Be enthusiastic, innovative, and flexible
* Be a team player who possesses strong analytical and organizational skills
* Demonstrated ability to prioritize work demands and meet deadlines
* Excellent computer and software knowledge and skills

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.

Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.
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