Epic Professional Billing Analyst

We are seeking an experienced Epic Professional Billing (PB) Analyst to provide backfill support as full‑time team members transition to a major organizational project. This role will play a critical part in maintaining operational stability within the Professional Billing application, driving system optimization efforts, and supporting ongoing enhancement work. The ideal candidate brings deep expertise in PB Administration and a track record of strengthening revenue cycle performance through workflow improvements and system configuration.

• Provide day‑to‑day support for the Epic Professional Billing application, including ticket triage, troubleshooting, and system optimization.
• Manage and execute system upgrades, including preparation, testing, issue resolution, and post‑upgrade cleanup activities.
• Build and maintain departmental structures and configuration components within the PB environment.
• Configure, optimize, and manage Credit Work Queues, ensuring accurate routing and resolution of credit balances.
• Redesign and maintain PB Charge Review workflows to improve accuracy, compliance, and operational efficiency.
• Perform standard SER updates and manage ongoing provider file and provider‑related configuration needs.
• Support operational cleanup initiatives and workflow improvement projects across the revenue cycle.
• Collaborate with operational stakeholders to understand requirements, implement updates, and ensure adherence to governance standards.
• Participate in preparation and cleanup activities associated with a potential Epic Upgrade occurring in May.
• Maintain documentation in alignment with new and evolving governance processes.

• Epic Certification in Professional Billing with 8–10+ years of hands‑on experience.
• Demonstrated proficiency in configuring and optimizing Credit Work Queues.
• Experience redesigning PB Charge Review workflows to enhance efficiency and accuracy.
• Strong working knowledge of SER build, provider file setup, and ongoing maintenance.
• Ability to quickly understand and adapt to new documentation, governance structures, and organizational procedures.
• Excellent communication, analytical, and problem‑solving skills.

• Experience in claims processing, payer workflows, and revenue cycle operations.
• Prior involvement in Epic upgrade cycles, including testing and cleanup phases.
• Experience supporting large‑scale optimization or stabilization efforts within PB.

• Epic Certified
• Professional Billing
• Build
• Epic Support
• Revenue Cycle
• Claims

This is a Contract position based out of Providence, RI.

The pay range for this position is $75.00 - $90.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully remote position. Final date to receive applications:
This position is anticipated to close on Feb 28, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.