Quality Assurance Education Specialist

Quality Assurance Education Specialist page is loaded## Quality Assurance Education Specialist remote type:
Remote (100% telework) locations:
Olympia, WAtime type:
Full time posted on:
Posted Todayjob requisition :
REQ
- ** Job Description
**** UW MEDICINE REVENUE INTEGRITY
** has an outstanding opportunity for a
** QUALITY ASSURANCE EDUCATION SPECIALIST
**** WORK SCHEDULE
** 100% FTE  Days  100% Remote
** POSITION HIGHLIGHTS
** Under the general direction of the Director of Revenue Integrity, the Quality Assurance Education Specialist, has primary responsibility for the ongoing accuracy and integrity education
** DEPARTMENT DESCRIPTION
** This department is part of the administrative team that is responsible for UW Medicine Revenue Integrity initiatives as it spans across UW Medicine.
** PRIMARY JOB RESPONSIBILITIES
*** The Quality Assurance Education Specialist supports UW Medicine’s Revenue Integrity team for facility (HB) charging education by identifying opportunities for improvement through data analysis, quality review, and stakeholder collaboration
* Develop, maintain, and govern Revenue Integrity Know Do Share (KDS) materials to ensure standardized workflows, expectations, and consistent application of Revenue Integrity practices.
* Create, update, and manage Standard of Work (SOW) documentation in alignment with regulatory requirements, payer guidance, and organizational policies
* Establish and manage a formal review and update cadence for all Revenue Integrity education and documentation to ensure materials remain current, accurate, and compliant
* Design, develop, and deliver ongoing and future education and training sessions for the Revenue Integrity team, including onboarding, refresher training, and targeted education driven by audits, regulatory updates, or workflow changes
* Translate complex regulatory, billing, and compliance requirements into clear, user-friendly educational materials
* Support quality and consistency initiatives by incorporating feedback from audits, root cause analyses, and operational findings into education and documentation
* Track and maintain documentation of education activities, attendance, and outcomes to support program effectiveness and compliance and recommend enhancements as workflows, systems, or regulations change
* Collaborate with operational and clinical leaders to ensure findings and recommendations are clearly communicated and reinforced
* Implement and maintain reports and work lists using various software applications such as Epic (Cogito), BOE, Visio, Microsoft Project, Microsoft Excel, Microsoft Access
* Analyzes and makes recommendations for improved data quality
** REQUIRED QUALIFICATIONS
*** Bachelor's degree (BA / BS) in Business, Healthcare Administration, IT, analytical sciences OR equivalent applicable experience in Hospital Information Systems, Patient Financial Services (billing / claim follow-up), HIM / Coding and / or Hospital Clinic or Department Operations (charging / charge capture expertise)
* At least 3 years in Hospital Information Systems / IT, Patient Financial Services, HIM / Coding or Clinical Department positions as a lead or other similar position where analysis, education and problem-solving skills have been demonstrated.
* Minimum 5 years of experience performing progressively more complex and responsible tasks.
* Working knowledge of charge functions in hospital billing and department systems, and data / reporting and education related to HIM / Coding and Patient Access / ADT processes.
* Demonstrated excellence in both internal and external customer interaction and written and verbal communication skills
* Strong customer focus and management of customer expectations
* Ability to establish and maintain a high level of user trust and confidence in a variety of groups
* An equivalent combination of education and experience may substitute for stated requirements
** ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the publicby advancing medical…