Community Engagement Specialist; Santa Clara

Community Engagement Specialist

Remote in the California Bay Area with extensive regional travel. Compensation: $27–$28 per hour.

Zócalo Health is the first tech‑driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences.

We meet members where they are, bringing care into their homes and neighborhoods through a team of community‑based care providers and virtual care offerings. We partner with community‑based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, building an experience that revolves around modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience for every member, their family, and the communities we serve.

The Community Engagement Specialist serves as a frontline ambassador for our organization, connecting directly with individuals in the community to raise awareness about our services and enroll eligible patients into care. The role is highly active in the field—attending events, visiting community spaces, canvassing neighborhoods, and engaging with local residents to ensure those in need have access to our care programs.

This position reports to the Community Engagement Manager.

• Engage directly with community members to educate them on our programs and services.
• Conduct outreach at events, local gathering spots, and through door‑to‑door or neighborhood canvassing.
• Identify individuals who may benefit from our services and guide them through initial intake and enrollment steps.
• Represent the organization with professionalism and cultural humility in all community interactions.
• Distribute flyers, outreach materials, and other resources to increase visibility in target areas.
• Capture and log outreach activities, interactions, and outcomes accurately in internal systems.
• Report on trends, barriers, and opportunities observed in the field to help inform broader outreach strategy.
• Collaborate with team members and other departments to ensure warm handoffs and continuity of care.

• 1+ year of experience in community outreach, canvassing, public health, or a customer‑facing role.
• Strong interpersonal skills and the ability to quickly build rapport with diverse populations.
• Passion for community service, public health, or social impact work.
• Comfort working in the field, including in non‑traditional hours or settings (e.g., weekends, outdoor events).
• Organized, reliable, and self‑motivated.
• Bilingual English‑Spanish.
• Familiarity with the local community and its needs.

• Equity compensation package
• Comprehensive benefits including medical, dental, and vision
• 401k
• Generous PTO policy (up to 15 days per year for FT employees)
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote work can be done from anywhere in the U.S.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Hospitals and Health Care

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.