Senior Director, Healthcare Optimization and Strategy – Remote

United Health Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, United Healthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others.

Join us to start Caring. Connecting. Growing together.

This position collaborates across the organization to define strategy, develop strategic plans, and ensure seamless execution to deliver end to end clinical transformation that enables organizational success while improving member, patient, clinician and employee experience. Fosters cross-functional partnerships to drive high-impact initiatives through innovation, effective change management strategies and metrics for measurable results.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• In alignment with Medical Affairs priorities, establishes solid partnerships with senior UHG, Optum and UHC executives to advance enterprise clinical priorities and address changing consumer needs, improve experience and increase user adoption

• Drives implementation of two key bodies of work: the Enterprise Clinical Excellence program; and the Clinical Quality and Patient Safety (QPS) Measure Modernization effort:

• Works with clinical, technology, and enablement teams to progress a clear strategic vision with a high level of operational effectiveness

• Effectively develops program scope documents, project plans, tracks and monitors program performance and updates relevant stakeholders on status of initiatives

• Evaluates and communicates the value of UHG’s clinical programs, partnering across the organization to reveal insights that drive program optimization, reduce overlap, and share best practices

• Partners with applicable stakeholders to identify the operational and clinical impact of defined solutions, mitigate applicable risks and establish change management processes to drive effective launch and deployment of strategic initiatives

• Provides guidance and leadership to teams

• Develops, manages, and evolves enterprise-level organizational process & infrastructure to support the successful strategic enablement of Medical Affairs’ priorities

• Supports department-level strategy and planning, goal development and annual planning processes

• Determines performance objectives/metrics and defines tools to measure progress and ensure consistent achievement of business objectives

• Drives action and holds others accountable as needed to achieve proposed KPIs

• Rationalizes existing capabilities and identifies potential gaps, necessary changes, and alternative solutions

• Develops and manages monthly/quarterly/annual/ad hoc executive reporting and business reviews with close attention to detail for accuracy and insight

• Proactively identifies barriers to implementation and escalates when needed on a timely basis

• Handles confidential information professionally and discreetly

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 10 years of experience leading strategic, complex programs, and business-wide initiatives
• Proven deep working knowledge of how business, clinical and IT organizations interact and operate together in an Agile environment
• Demonstrated track-record of success with change management in a healthcare setting
• Proven ability to appropriately balance strategic thinking, tactical execution and operating discipline
• Skilled in measurement and quantitative impact evaluation
• Ability to be professional and comfortable interacting with executive level leaders
• Extensive experience as a C-Suite Chief of Staff and/or program…