Market Executive of Operations, Home Health

Overview

Become a part of our caring community and help us put health first. As Market Executive of Operations (MEO), you will monitor branch operations for the market assigned. The goal is to ensure that financial, clinical operations, and quality, service, and sales plans follow government regulations and corporate policies. This is a remote role reporting to the Area Vice President of Operations, with travel up to 50% and 60-90 in-person branch touchpoints per year.

Those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.

• Assigned to a specific market within the area; manages Branch Directors within the assigned market, including people leadership management.
• Develop strategic plans, including growth strategies, budget adherence, and annual planning, achieving financial goals.
• Analyze assigned market conditions, competitors, and business volume.
• Coordinate with Business Service Center for accounts receivable activities related to branch billing, payroll, credit, and data entry activities.
• Partner with the sales counterpart to ensure continued branch growth by expanding the client base.
• Partner with the clinical counterpart to ensure clinical operations and quality metrics exceed goals; support and ensure execution of performance improvement plans.
• May partner with Intake team, overseeing the process for referrals and pre-authorization/eligibility for the assigned area.
• May oversee backfill for Branch Director and fill-in when the Branch Director role is open.
• Promote organizational culture within the assigned area and guide people development efforts.
• Coach, mentor and engage with Branch Directors and Weekend Managers.

Required Qualifications

• RN licensure in Indiana or Michigan (or both).
• At least one year of Home Health experience.
• OASIS experience.
• Executive presence, leadership, and managerial skills.
• Strong organization and communication skills, and a high level of emotional and engagement intelligence.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours
40

Pay Range — The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$123,800 - $170,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Benefits include medical, dental and vision coverage, 401(k) retirement savings, paid time off (including holidays and volunteer time off), paid parental and caregiver leave, short-term and long-term disability, life insurance, and other opportunities.

About Center Well Home Health
:
Center Well Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers—all helping patients rehabilitate, recover and regain independence.

About Center Well, a Humana company
:
Center Well creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care and one of the largest providers of home health services, Center Well focuses on whole-person health by addressing physical, emotional and social wellness. Center Well is part of Humana Inc. (NYSE: HUM) and employs more than 30,000 clinicians dedicated to putting health first.

By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we help employees invest in their personal and professional well-being, starting day one.

Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action to employ and advance individuals with disability or protected veteran status, in accordance with applicable laws. This policy applies to all employment actions including recruitment, hiring, promotion, transfer, demotion, layoff, and training.