Strategic Services Associate - PB Coding - Remote

At Duke Health, we re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health s Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health s fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina s Great 100 Nurses
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

REMOTE POSITION:
Monday - Friday (First Shift)

• Reporting to the Director of PB Coding, the Strategic Services Associate holds primary responsibility for overseeing all projects and process improvement initiatives, and reporting needs within the PB Coding division and those intersecting with the PB Coding division from other revenue cycle or clinical service areas.
• The PB Coding division includes projects and initiatives in which the director is directly involved and/or those with the various PB Coding teams.
• Serve as principal project manager for PB Coding division initiatives and projects, including meetings, documentation, minutes, and development of project plans. Organize and lead committee meetings across DUHS, PRMO, DHIP, DPC, as they relate to PB Coding division interests and projects.
• Serve as an expert resource on performance improvement and compliance related to the organizational role. Plan activities to improve hospital performance in operations or clinical quality. Identify opportunities for improved performance. Analyze data to identify adverse trends and/or undesirable performance. Utilize performance improvement techniques and methodologies. Assist the director in establishing and measuring performance targets. Design and implement strategies for enhancing performance.
• Utilize Epic reporting tools to identify opportunities for improved performance and revenue capture. Tools include slicer/dicer and business objects to research and investigate problems, with the ability to download, analyze, and synthesize information, and to create professional reporting in Excel, Power BI, or PowerPoint outputs.
• Perform other duties, responsibilities, and activities as assigned to meet DUHS demands.

• Education: Bachelor s degree in business or health-related field required. Master s degree and Epic certification/proficiency highly desired.
• Experience: Minimum of 5 years work experience, including 3 years with significant responsibility for performance/process improvement. Experience leading work teams required. Master s degree may be equivalent to two years of experience.
• Degrees, Licensure, and/or Certification: Coding Certification a plus. Epic revenue cycle certification/proficiency not required but desired. PMP certification a plus.
• Knowledge, Skills, and Abilities: Knowledge of revenue cycle and revenue integrity; ability and desire to maintain a strong business professional presence both virtually and in-person; knowledge of healthcare clinical and administrative systems and processes; intermediate to expert knowledge of Microsoft Office including Word, Excel, Projects, Teams, PowerPoint, and Outlook; ability to analyze healthcare data; knowledge of Power Automate and Power BI is a plus;
  
  experience with Epic reporting systems; proficiency with slicer/dicer and Power BI; ability to create Excel reporting charts, graphs, VLOOKUPs, and other functions; ability to create compelling PowerPoint presentations; knowledge of…