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Clinical Services Manager - Decatur, IL; Field Based

Remote / Online - Candidates ideally in
Decatur, Macon County, Illinois, 62523, USA
Listing for: Insulet Corporation
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Healthcare
Salary/Wage Range or Industry Benchmark: 90000 USD Yearly USD 90000.00 YEAR
Job Description & How to Apply Below
Position: Clinical Services Manager - Decatur, IL (Field Based)
As a Clinical Services Manager, you’ll play a pivotal role in driving our patient-centric mission forward by creating a culture of collaboration aimed at simplifying life for people managing their  this role, you’ll be the clinical expert in the field, conducting training and guiding healthcare providers in integrating Insulet’s products into their patient care strategies. Your work will go beyond training—by understanding the clinical goals of providers and the unique needs of patients, you’ll create customized approaches that truly make a difference.

The work environment will be the HCPs offices, clinics, home office and car.
** Responsibilities
* * Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device. Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
** Oversee Clinical Education
** Leverage multiple data sources to inform education strategy and individual/team actions. Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines. Empower decision-making by promoting the life-changing benefits of insulin pump therapy to healthcare providers and patients.

** Skills and Competencies
** Excellent communication skills, both oral and written Strong influencing and collaboration skills with the ability to build and nurture relationships. Team-oriented with proven ability to work in a collaborative setting. Ability to solve complex problems and take appropriate action.

Ability to execute territory business strategy. Proficiency with technology (both large data systems as well as personal devices, such as insulin pumps and continuous glucose monitors).

** Education and Experience*
* ** Minimum Qualifications
** 2+ years of related clinical experience

Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), Pharm

D, or other clinical credentials and/or certifications; state licensure (as required per state)
** Preferred Qualifications
** 2+ years’ experience conducting training in a clinical setting and/or managing insulin pump patients Prior experience in a commercial role in the medical device or pharmaceutical industry Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.

For U.S.

-based positions only, the annual base salary for this role is $90,000.This position is eligible for incentive compensation.

We offer a comprehensive benefits package, including:
Medical, dental, and vision insurance
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