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Remote Voice Customer Specialist - Healthcare
Remote / Online - Candidates ideally in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listed on 2026-03-01
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for:
Ametros
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
Healthcare
Healthcare / Medical Sales, Health Communications
Job Description & How to Apply Below
A healthcare innovation company in Wilmington, MA, is seeking a Voice of the Customer Specialist to manage escalated member concerns and complaints. This role requires a proactive approach in resolving complex member issues while documenting and tracking interactions. Candidates should possess 3+ years of experience in call centers, excellent communication skills, and a passion for helping others. Knowledge of healthcare claims processing and CRM tools like Microsoft Dynamics is preferred.
This position offers an hourly rate of $24.00-$26.00.
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