Specialty Pharmacy Manager

Specialty Pharmacy Manager – $5,000 Sign‑On Bonus

Join Shields Health Solutions to apply for this specialty pharmacy manager role. As a front‑line manager, you will support our specialty pharmacy and medication adherence model, leading a team of pharmacy liaisons in specialty clinics within hospital settings.

• Lead the specialty liaison team to provide the highest quality experience for patients.
• Co‑coach and develop liaison team, instilling Shields culture at partner sites.
• Provide consistent, timely performance coaching, feedback, training, and development.
• Facilitate communication between liaison, Shields functional groups, pharmacy, and clinic teams.
• Meet or exceed site operational targets for clinic service, growth, and patient satisfaction.
• Identify and implement improvement initiatives to drive growth and efficiency.
• Engage with functional group leadership to ensure targets are met.
• Establish relationships with stakeholders at health‑system partners.
• Ensure partner satisfaction by communicating Shields value and addressing concerns.
• Collaborate with regional leadership on strategic growth initiatives.
• Provide performance updates to Shields leadership.
• Ensure consistent use of best practices for prior authorizations, financial assistance, medication refills, appointments, and outreach.
• Ensure coverage for liaison team when absent.
• Problem‑solve barriers within clinics and the home office.
• Identify issues in clinics and create tangible action plans.
• Partner with data analytics and patient support to execute opportunities.
• Contribute to continuous process improvement and optimization initiatives.
• Provide subject‑matter expertise to hospitals and clinics.
• Perform other duties as assigned.

• Minimum bachelor’s degree or equivalent work experience; 2+ years supervisory/management experience preferred.
• 5+ years in healthcare or pharmacy with direct patient and clinician contact.
• National certification as a CPhT (or equivalent); prior licensed pharmacy technician experience preferred.
• Experience in retail, hospital, or provider setting communicating with physicians, nurses, and other professionals.
• Strong communication skills and proficiency in Microsoft Office (Excel, Word).
• Excellent organizational skills and ability to manage performance against metrics.
• Patient‑centered, high‑integrity, motivational, detail‑oriented, and dependable.
• Team player with discretion and confidentiality for sensitive health information.
• Effective trainer, leader, and motivator able to inspire engagement.

Mid‑Senior level

Full‑time

Albuquerque, NM (salary $5,565–$6,119/mo)

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.