Clinical Applications Specialist

Clinical Applications Specialist

Business Unit: Draeger, Inc. |
Job-: 1096

Location: Phoenix, Las Vegas

Function: Sales |
Work Location: Remote |
Employment Type: Permanent

The Clinical Applications Specialist is a remote position with preference to someone living within the covered territory (Nevada, Arizona & New Mexico). Responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations and post-sale clinical implementations. This role is an integral part of the sales process and customer satisfaction focus. The specialist develops strong customer relationships within the assigned regional coverage areas and collaborates with sales and sales management to develop and execute sales and account strategies.

• Provides product and clinical education to customers for assigned modality
• Develops and provides customer-appropriate clinical in-servicing for purchased devices to meet clinical needs
• Conducts advanced clinical education including accredited classes for CEU/CRCE credits and Train-the-Trainer courses
• Coordinates with customer, project manager, service and sales concerning product training and clinical implementation
• Provides clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications
• Provides documentation of the clinical support process
• Develops and maintains positive customer relationships to ensure customer satisfaction
• Provides product and clinical education to potential clinical users during demonstrations and clinical evaluations
• Consults with Sales Team to understand the goals of demonstration/clinical evaluation
• Provides clinical/product support and training during the defined time frame of demonstration/clinical evaluation. Addresses clinical features, benefits and inquiries for all levels of hospital personnel
• Provides documentation of the clinical evaluation
• Provides timely, effective follow-up and response to customer generated clinical questions
• Promotes Draeger Medical Education / Training to customers and sales team members
• Participates in state / national trade / symposiums as required and as schedule permits

Completes job related administrative tasks in accordance with company policies and guidelines including:

• Expense report
• Scheduling Calendar
• Documentation as required or requested by sales / clinical management

Education:

• AS/BS/RRT degree or the equivalent combination of experience and training

Related

Experience:

• Registered Respiratory Therapist with 5+ years of acute care experience (NICU and Critical Care ventilation)
• Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred
• Valid Driver's License
• Special Competencies or
  
  Certifications:
• Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or organizational employees
• Proficiency in Microsoft Office Suite
• Knowledge of adult learning methods and/or educational program development strongly preferred
• Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues
• Able to travel up to 80% of work-related time including overnights and occasional weekends

The compensation includes a base salary of $80,000 plus uncapped commission based on sales performance. On Target Earnings (OTE) are $105,000 annually at 100% of quota, with the potential to exceed this based on individual results.

#LI-Remote

Draeger benefits include a competitive package that may include:

• Medical, dental, and vision insurance
• Life, short- and long-term disability coverage
• 401(k) with company match
• Over 4 weeks of paid time off, plus holidays and parental leave
• Flexible spending accounts and employee assistance program

Some locations offer free parking, an on-site gym, cafeteria, and game room. Talk to your Draeger recruiter to learn more!

Draeger is an Equal Opportunity Employer.

Please apply directly through our career portal. We look forward to receiving your application.