Professional Field Representative - Remote Indiana

Location: Indianapolis

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards.

You'll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

The Professional Field Representative serves as the primary liaison between healthcare providers and Indiana Medicaid, delivering education, resolving issues, and ensuring provider satisfaction. This is a virtual position, but candidates must reside in Indiana to attend conferences, present at events, and visit local providers as needed. The role operates Monday through Friday during business hours in Eastern Time.

Your role in our mission

• Deliver provider education through scheduled regional workshops and virtual or face-to-face meetings within Wisconsin.
• Conduct targeted provider training sessions on service-specific topics across the state.
• Assist healthcare providers in resolving complex billing and policy issues to enhance service delivery.
• Proactively engage with providers in your region to ensure satisfaction and address concerns.
• Collaborate with Wisconsin provider associations to resolve issues and represent the program at conventions.
• Serve as a trusted point of contact for providers, offering guidance on healthcare programs and policies.

What we're looking for

• Strong background in working with health insurance plans and/or managed care organizations.
• Excellent interpersonal skills with the ability to build and maintain professional relationships.
• Ability to deliver presentations and speak confidently in front of large audiences.
• Resides in Indiana with the ability to travel locally as needed.
• Familiarity with Medicaid and Medicare is preferred.
• Background in healthcare billing and policy is an asset.

What you should expect in this role

• Virtual position with the requirement to reside in Indiana for travel to local conferences and provider visits.
• Work closely with healthcare providers, associations, and key stakeholders in Indiana Medicaid.
• Regular engagements through workshops, training sessions, and virtual or face-to-face meetings.
• Dynamic and impactful work that directly supports healthcare programs and provider satisfaction.
• Represent Indiana Medicaid in professional settings such as conventions and training events.

#LI-REMOTE

#LI-JT

The pay range for this position is $54,300.00 - $77,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work 'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.