Community Health Worker - Missouri

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Caring. Connecting. Growing together.

The Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care. They also identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member.

As a Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinants of health such as transportation, housing, and food access.

Monday through Friday any 8-hour shift to be determined by the hiring manager between the hours of 8am to 5pm. This position is a field-based position with a home-based office. You will work from home when not in the field.

St. Louis County, St. Charles County, Warren County, Lincoln County, St. Louis City, and surrounding areas in Missouri.

Local travel up to 50% and mileage is reimbursed at current government rate.

If you reside in St. Louis County, St. Charles County, Warren County, Lincoln County, St. Louis City, and surrounding areas in Missouri, you'll enjoy the flexibility to telecommute
* as you take on some tough challenges.

• Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care
• Utilize both company and community-based resources to establish a safe and effective case management plan for members
• Collaborate with patients, family, and healthcare providers
• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Partner with care team (community, providers, internal staff)
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
• Document all member assessments and referrals
• You'll need to be flexible, adaptable and, above all, patient in all types of situations
• Engage members either face to face or telephonically
• Adhere to detailed, specific documentation requirements in the member's health record
• Proactively engage the members to manage their own health and healthcare using Motivational Interviewing Skills
• Provide member education on community resources and benefits
• Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines
• Knowledge and continued learning of community cultures and values
• Performs other duties as assigned

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee…