Human Services Analyst

Are you ready to make a tangible difference in countless lives by managing critical Medical Assistance policies in a dynamic, high-impact environment? As a Human Services Analyst within the Division of Policy and Research, you will have an opportunity to serve as a subject matter expert, making decisions that shape how health care services are delivered across the Commonwealth. Apply today to utilize your analytical expertise and help steer the future of health care delivery!

As a Human Services Analyst, you will independently review, interpret, and analyze statewide Medical Assistance policies for a diverse range of programs, including maternal and pediatric care, specialized therapies, and long-term nursing services. In this role, you will function as a subject matter expert, making decisions to develop the official procedures, standards, and handbooks that govern the delivery and payment of these services.

This includes managing everything from Healthy Beginnings Plus and early intervention to traumatic brain injury and school based programs. Beyond program oversight, you will coordinate the operational activities for provider payments and monitor federal and state laws to ensure departmental compliance. By evaluating court decisions and regulatory shifts, you will determine when policy revisions are necessary for existing programs and new departmental initiatives.

Your work provides the administrative and regulatory framework for health care benefit packages, ensuring that clinical services are delivered and reimbursed effectively across the Commonwealth.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
  
  Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S.
  * 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to…