Clinical Programs Pharmacy Technician

Become a part of our caring community and help us put health first

As a Rx Clinical Programs Pharmacy Technician Representative 2 you will support Pharmacists and patients by executing programs developed to improve overall health outcomes with a focus on prescription drugs, medication therapy and helps drive the strategy on comprehensive medication reviews. As a Rx Clinical Programs Pharmacy Technician Representative 2 you will perform varied activities and moderately complex administrative/operational/customer support assignments.

Performs computations. Typically works on semi‑routine assignments.

In this role, you will:

• Make outbound and take inbound calls
• Communicate with Humana members
• Collect medication history information
• Prepare members for a comprehensive medication review

Use your skills to make an impact

PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)

Earn a $1,500 hiring sign on bonus! *

(50% payable at hire and 50% payable at 180 days; you must be employed until that date to be eligible to receive the payment!)

• Applicable to external candidates only

• Resident State Pharmacy Technician License OR National Pharmacy Technician Certification
• High School Diploma or equivalent
• Excellent communication skills both written and verbal
• Applied knowledge of insurance processing, customer service or call center processes and practices
• High speed hardwired internet and phone, minimum speed 20
  
  Mbps
• Must have a designated work area with a door that locks

Schedule: Must have the flexibility to work any hours between 8:00am-7:00pm EST and holidays/weekends and overtime as needed.

• You must be on time, dressed appropriately, with your camera ON during 2+ weeks of training and for other meetings required by leadership
  .

Attendance is vital for success, time off during your 180‑day appraisal period is not permitted. Exception:
Should a Humana‑observed holiday occur during training or within the 180‑day appraisal period, you will have the holiday off (paid).

• Associate's degree or equivalent work experience
• Experience in mail order and/or retail pharmacy setting
• Ability to speak both English and Spanish fluently
• Previous call center experience in a pharmacy setting
• Strong communication and telephonic skills
• Ability to solve problems and encourage others in collaborative problem solving
• Self‑directed, but also able to work well in a group
• A positive, proactive attitude, energetic, highly motivated and a self‑starter
• Work ethic that is focused, accurate and highly productive

Associates may receive a bonus for the referral of external candidates to this requisition, provided that all other eligibility requirements are met.

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and Center Well healthcare services, we make it easier for the millions of people we serve to achieve their best…