Service Facilitator​/QIDP

The QIDP provides service facilitation for assigned individuals in Medicaid waiver programs (Developmental Training, CILA, and Home-Based Support). This includes developing support strategies to support identified outcomes in the person-centered planning process and coordinating comprehensive services based on outcomes identified as important to/for each individual. The QIDP works cooperatively with DT management and reports directly to the Director of Residential Services and/or Director of Developmental Training.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Follow DHS Rule 119, HBS regulations, and CARF guidelines in providing service facilitation.
• Facilitate the development of Implementation Support Strategies to meet outcomes for designated individuals in the Person-Centered Process
• Support and encourage independence and self-reliance, allowing program participants to achieve their greatest potential by giving them opportunities to make informed decisions and to make choices about their daily routines
• Coordinate and communicate with individuals receiving services, residential providers, participant’s guardian/family/ caregiver and other agency staff to assure efficient provision of services
• Coordinate and communicate with other community service agencies to assure that individuals are receiving comprehensive support services
• Coordinate and communicate regularly with DT Managers, CILA Home Managers, Coordinators and other DSPs for input on issues related to the implementation of the Person-Centered Plan
• Assure that annual assessments are completed in a timely manner (i.e. ICAP, Risk assessments)
• Provide HBS service facilitation when indicated by HBS funded individuals/ families
• Complete billing and monitor supports for individuals according to HBS regulations
• Transport individuals as needed, following Transportation Policies
• Assure that individual support strategies and outcomes are addressed during routine daily activities and monitor related progress.
• Communicate and meet regularly with the DT team to address issues related to individual outcomes and supports concerns, and the overall functioning of the program
• Complete incident /injury reports, critical incident and seizure reports in a timely manner
• Contribute to and assure development of a person-centered culture
• Ensure safety of program participants
• Be alert to individual medical needs, provide first aid and contact supervisor, or executive staff member and or agency health professional when necessary
• Assist with the orientation of new participants
• Assist in the training of DSPs and ongoing training of staff members in DT and CILA

• Follow DSP training and job description
  
  Provide coverage at DT Sites or CILA’s as needed
• Responsible for attending trainings to obtain QIDP status
• Acquire CEU’s annually, document CEU’s to maintain QIDP status
• Responsible for attending trainings to meet annual requirements:
  First Aid, CPR, CPI, Safety
• Respect persons served and promote a positive image of person with disabilities
• Perform other duties as assigned

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level of this job is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk and use hands.

The employee is occasionally required to stand for a minimum of an hour. The employee is occasionally required to stand; sit; bend; reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and /or move 50 pounds. The employee must have the ability to walk moderate distances, greater than 250 feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

• Bachelor’s Degree in Special Education or a human services related field
• Minimum of 1 year experience working with individuals with /DD
• Maintain minimum insurance requirement
• Pass physical function test
• Must have or be able to obtain CPR, Heimlich Maneuver, First aid qualifications
• Data entry skills using programs such as Word, Paychex, and Paychex Flex
• Solid communication and interpersonal skills