Office Specialist

Essential Job Responsibilities

• Able to work effectively with minimal supervision
• Receiving and accepting sleep study orders
• Finding information needed by insurance to get prior authorizations for sleep studies
• Obtain and track prior authorizations for sleep studies
• File all insurance paperwork and document necessary information
• Address billing issues and authorization issues
• Assist with other office duties as needed

Education
:
High school diploma or equivalent

Preferred Experience
:
One or more years healthcare experience with emphasis on medical terminology and insurance processing.

• Knowledge of Sleep Lab procedures and processes
• Knowledge electronic equipment and computer hardware and software
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Requires knowledge of medical equipment unique to sleep medicine as well as charts, files and reports

• Possess effective written and verbal communication skills
• Excellent keyboarding and computer skills
• Able to prioritize daily tasks and duties with minimal supervision

• Must be capable of handling multiple tasks effectively and able to maintain a professional demeanor during stressful situations
• Be respectful of Providers, other clinic employees, and supervisor
• Develop and maintain effective working relationships with co-workers and Providers
• Able to work independently with minimal supervision

Equipment Operated
:
Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment:
Working from home and in office with minimal supervision

Mental/

Physical Requirements:

Involves sitting approximately 90 percent of the day, walking or standing the remainder.