Tele Discharge Coordinator

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life‑changing care, or something in‑between – we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet‑recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well‑being of the community. That means bringing life‑changing resources and health services directly into our communities through our Eat‑Well Food Access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neuroscience, and the Children's Hospital of Philadelphia for pediatrics.

Pennsauken - 6991 North Park Dr.

On-Site

Employee

Regular

Full time

Day Shift - 12 Hr (United States of America)

36

* Please note this position is not WFH and will be located at Pennsauken - 6991 North Park Dr.

The Tele Discharge Coordinator is a system‑wide role supporting coordination and delivery of high quality, patient‑centered care. The Tele Discharge Coordinator is responsible to prepare the patient both physically and mentally for the end of hospital care and return to previous lifestyle activities. The Tele Discharge Coordinator utilizes remote technology to support the efforts of the primary nurse at the bedside and other on‑site staff.

The discharge process involves the patient, family, caregivers, and hospital and healthcare teams.

The Tele Discharge Coordinator supports the discharge process for patients across all Virtua hospitals. The work location will require working in a command center outside of a hospital; and/or may require working remotely.

• Participates in discharge preparation of patient via virtual conference to provide education for self‑care and knowledge of home medications; communication to family/caregiver regarding discharge plan.
• Provides education to patients/families/caregivers through active teaching by virtual conference. Explains patient medical condition, patient status, treatment plan, medications and possible side effects, and follow‑up measures. Translates complex medical terminology to ensure complete understanding.
• Recognizes and reports errors and unusual occurrences. Analyzes and identifies precipitating factors.
• Provides mentorship and peer support to clinical nurses as needed.
• Consults virtually with a multidisciplinary care team to coordinate, evaluate, customize, and deliver a holistic patient discharge plan that promotes and supports recovery.
• Uses clinical judgment in collaboration with a multidisciplinary care team to recommend continuum of care programs after discharge.
• Maintains compliance in confidentiality adheres to HIPAA and PHI in work from home standards.
• Serves as an example of professional nursing practice and promotes pride in nursing for the organization, the community, and the health care industry.
• Participates as an engaged, active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains competencies for using and troubleshooting as appropriate all required remote technologies.
• Maintains a professional appearance and demonstrates behaviors consistent with established…