Coordinator, ASC, Revenue Site Operations; REMOTE

Purpose

Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations. May partner with leadership with the selection, orientation & performance feedback of the team.

Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.

Full time

• Collaborate with Project Implementation Team on revenue-related discovery.
• Coordinate with coding leadership and physicians to ensure HST memos are distributed.
• Facilitate meet-and-greet sessions between AHS leadership and coding teams.
• Communicate go-live dates and new coding structures to Physician Billing Teams.
• Partner with Regional Patient Access Leadership to identify and resolve gaps in pre-registration and financial clearance.
• Align site processes with enterprise standards and educate on payer selections
• Work with Health Informatics to implement process updates
• Complete HST training across key modules:
  • Patient Access
  • Contracts
  • Code Table Maintenance
  • Item Master modifications
• Support Clairiti instance setup for contracts and estimates
  • Submit tickets to Clariti for contract updates
• Contract Management in HST
  • Collaborate with IT to build or modify payer contracts
  • Partner with local PSPD for contract interpretation
  • Partner with Epic TC team to address contract-related inquiries
  • Mapping contracts to correct payers
• Provide enterprise payer list for site review and customization
• Map payers to transaction codes and contracts
• Ensure item master includes:
  • Correct implant categorization
  • HCPCS and REV codes
  • 0 charge implants
• Educate sites on implant entry during cases and cost assignment in HST

• Monitor AHS productivity in HST and Epic; send daily/weekly updates.
• Escalate unresolved issues to site leadership:
  • 0 charges (non-implants)
  • Error codes
  • Missing post‑op notes
• Manage enterprise code tables and payer configurations:
  • Review and approve SN requests
  • Update HST system with new payer details:
    • Claims address
    • ECS #
    • Financial class
    • Payer type
    • Claim configuration
    • Transaction code assignment
  • Add selections to code tables (e.g., cancellation reasons, financial classes)
• Submit SAR requests for new AHS coders across HST, Epic TC, and Loyola Epic.
• Assist with access‑related issues via helpdesk (e.g., password resets, login issues)
• Assist Health Informatics in creating or altering processes for optimal flow

The Revenue Cycle Implementation & Contract Configuration Analyst provides pre‑go‑live implementation support and post‑go‑live stabilization for Ambulatory Surgical Centers (ASC’s) utilizing HST, Epic (TC), and Clairiti. This role partners with Revenue Cycle, Patient Access, Coding, Health Informatics, IT, Site Administration, and Physician Billing teams to ensure accurate payer setup, contract configuration, code table maintenance, item master integrity, and operational workflows that support clean claims, accurate estimates, compliant coding, and stable productivity.

Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Coordinates operational, technical & / or clerical support services that enhance or improve coordination, preparation & flow of the department process & core work. Plans & organizes workflows & prioritizes customers’ needs. May lead a small team. Serves as a mentor. Creates & maintains procedural standards & records as appropriate for role. Develops & maintains educational programs for the team members, including new employee orientation.

Utilizes multiple system applications for data collection & management. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.…