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Revenue Cycle Supervisor
Remote / Online - Candidates ideally in
Brentwood, Williamson County, Tennessee, 37027, USA
Listed on 2026-03-05
Brentwood, Williamson County, Tennessee, 37027, USA
Listing for:
PathGroup
Full Time, Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
Healthcare
Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
The Revenue Cycle Supervisor supports revenue cycle leadership by overseeing day-to-day operational workflows with a primary focus on the unbilled process flow. This role serves as the primary liaison for an assigned company entity, coordinating and resolving revenue cycle-related issues across billing, operations, and leadership. The Supervisor supports consistent workflow execution, timely billing, and adherence to established policies and performance expectations.
This is a full-time, remote position.
JOB RESPONSIBILITIES:
Operational Oversight
• Monitors and manages unbilled inventory to ensure timely and accurate progression to billing.
• Identifies trends, bottlenecks, and root causes impacting unbilled status and billing delays.
• Ensures daily workflow alignment with established revenue cycle policies and procedures.
• Escalates unresolved or systemic issues with recommended actions.
Liaison Responsibilities
- Acts as the primary revenue cycle contact for assigned company entity.
- Coordinates resolution of issues related to charge capture, billing readiness, system workflows, and payer requirements.
- Provides regular updates to leadership on status, risks, and operational performance related to span of responsibility.
- Ensure consistent communication and follow-through across internal teams.
- Supervises assigned staff, ensuring productivity and quality standards are met.
- Provides coaching, feedback, and performance guidance aligned with departmental expectations.
- Supports onboarding and ongoing training related to unbilled workflows.
- Conducts huddles and focused training sessions to address recurring issues or process changes.
- Tracks and reports KPIs related to unbilled accounts and workflow accuracy.
- Conducts quality reviews and productivity monitoring to ensure compliance with internal standards.
- Documents issues and supports continuous improvement initiatives.
- Assists with review and updates of policies and procedures as needed.
- Bachelor's degree in Healthcare Administration, Business, Analytics, or related field or equivalent revenue cycle experience.
- 2-4 years of healthcare revenue cycle experience with progressive responsibilities.
- Experience with laboratory billing and payer requirements.
- Familiarity with Xifin or similar billing systems.
- Experience working with remote teams and cross-functional stakeholders.
- Strong organizational and analytical skills with attention to detail.
- Ability to supervise staff, manage daily workflows, and meet performance expectations.
- Clear, concise communication skills for operational updates and issue escalation.
- Ability to work independently and manage priorities in a fast-paced environment.
- Comfortable navigating change and supporting operational improvements.
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