ABA Referral Partnership and Outreach Manager; North Carolina

ABA Referral Partnership and Outreach Manager (North Carolina - Statewide)

This role is specifically for candidates with experience building and maintaining referral relationships within the ABA or autism services industry.

If you do not have experience working in ABA, behavioral health, or pediatric healthcare outreach, this role is not the right fit.

We are seeking someone who has direct experience developing relationships with:

• Diagnostic specialists
• Developmental pediatricians
• Pediatricians
• Psychologists
• Schools & special education departments
• Early intervention programs

Glow Forward ABA is a mission-driven, clinician-led organization providing high-quality, home-based Applied Behavior Analysis services for children with autism. Our focus is on compassionate care, strong clinical outcomes, and building meaningful relationships with families, providers, and communities across North Carolina.

The Outreach Manager will lead outreach and relationship-building efforts throughout North Carolina to increase referrals, strengthen provider partnerships, and expand Glow Forward’s presence in the communities we serve.

This position is based in North Carolina and requires regular in-state travel to build and maintain referral partnerships.

This role is ideal for someone who has worked in ABA growth, intake, or outreach and understands how referrals move from diagnosis → evaluation → authorization → services.

• Develop and maintain relationships with pediatricians, developmental specialists, psychologists, schools, and therapy providers
• Conduct in-person and virtual outreach, presentations, and “lunch & learns”
• Build long-term referral partnerships within the autism and pediatric ecosystem

• Identify new referral sources and community opportunities
• Track referral activity, conversion metrics, and growth trends
• Collaborate closely with intake and clinical teams to ensure smooth handoff from referral to services

• Represent Glow Forward ABA at provider meetings, community events, and professional organizations
• Increase brand visibility among local providers, schools, and parent networks

• Provide insight into regional demand, referral gaps, and geographic growth opportunities
• Support payer and partnership initiatives when applicable

• Minimum 3 years of outreach or referral management experience within an ABA organization
• Strong understanding of the autism services landscape
• Experience building provider relationships (physicians, schools, therapy networks)
• Proven ability to generate and grow referral pipelines
• Strong organizational skills with CRM tracking experience
• Excellent communication and relationship-building abilities
  
  Ability and willingness to travel throughout North Carolina

• Background in ABA intake, recruiting, or operations
• Existing relationships within North Carolina pediatric or autism provider networks
• Multi-region outreach experience
• Experience in home-based ABA service models

• Increased referral sources and consistent monthly referral growth
• Strong, sustainable provider partnerships
• Improved referral-to-start conversion rates
• Measurable census growth across North Carolina

• Competitive base salary plus performance-based incentives
• Growth opportunity within a rapidly expanding ABA organization
• Collaborative, mission-driven culture
• Flexible work structure with local travel

You will be joining a company that is building the right way - clinically strong, ethically grounded, and people-first. Your work will directly connect families to life-changing services and help expand access to high-quality autism care throughout North Carolina.

Please submit your resume along with a brief note describing your experience building referral pipelines within an ABA organization.