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Patient Account Representative

Remote / Online - Candidates ideally in
Saint Louis, St. Louis city, Missouri, 63112, USA
Listing for: SSM Health
Full Time, Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration
Job Description & How to Apply Below
** It's more than a career, it's a calling.*
* MO-REMOTE

** Worker Type:*
* Regular

** Job Highlights:*
* *
* Qualifications:

** Experience with hospital insurance denials and follow up or Work Comp is required.

*
* Schedule:

** Full Time. Monday-Friday, 7:00 AM to 8:30 AM start time, last shift ends at 5:00 PM

** Starting Pay:**  $18 (Offers are based on years of experience and equity for this role.)

*
* Location:

** Remote - reside in MO, IL, OK, or WI

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

** Remote work:
** This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states;
Human Resources should be consulted for additional information and guidance.

* Candidates must reside in MO, IL, OK, or WI

*
* Job Summary:

*
* Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. Typically works in no more than two functional areas.

** Job Responsibilities and Requirements:*
* PRIMARY RESPONSIBILITIES

+ Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately.

+ Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.

+ Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.

+ Performs other duties as assigned.

EDUCATION

+ High school diploma or equivalent

EXPERIENCE

+ No experience required

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

** Department:*
* RCO Strategy and Culture

*
* Work Shift:

*
* Day Shift (United States of America)

** Scheduled Weekly

Hours:

*
* 40

** Benefits:*
* SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+  
** Paid Parental Leave**  **:
** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+  
** Flexible Payment Options:
** our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+  
** Upfront Tuition Coverage** : we provide upfront tuition coverage through Flex Path Funded for eligible team members.

Explore All Benefits ()

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_   _pregnancy, veteran status_  
** _,_
** _or any other characteristic protected by applicable law.  to learn more. ( ga=..

-.)_
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