Insurance​/Billing Collections Assistant II; Remote - Department of Medicine - Business Office

Insurance/Billing Collections Assistant II (Remote) - Department of Medicine - Business Office

Employer Industry: Healthcare Services

• Salary up to $25.40 per hour
• Up to 22 days of vacation, 10 recognized holidays, and sick time
• Competitive health insurance packages with priority appointments and lower copays/coinsurance
• Opportunities for career advancement and growth within the organization
• Wellness challenges, annual health screenings, and mental health resources available
• Tuition coverage for you and your family after seven years of employment

• Perform insurance follow-up billing and collection duties to ensure timely and accurate payment of physician charges
• Review patient accounts for accuracy of information including insurance, eligibility, and invoice resolution
• Utilize Epic and payer websites for claim submission, status inquiries, and eligibility checks
• Meet Quality Assurance (QA) and efficiency standards for handling invoices/accounts
• Collaborate with management and staff to resolve issues and perform additional duties as assigned

• High school diploma or equivalent certification
• Minimum of 2 years of experience in bookkeeping/accounting and/or medical collection setting
• Ability to perform essential functions of the position satisfactorily
• No specific certification or professional license required
• Must be punctual and available for scheduled work shifts

• Experience in claims resolution and collections strategies
• Proficient in Microsoft Excel and Word
• Knowledge of medical terminology and ICD-10 coding
• Familiarity with health insurance billing and HIPAA regulations
• Strong communication skills, both verbal and written

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