Learning Management Training Specialist III

Applications to be submitted by March 04, 2026

Compensation Grade: P20

Minimum: $73,627.00 - Maximum: $73,627.00 Annually

Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part‑time positions).

Department: (OPH) Office of Public Health

The Learning Management Training Specialist III will help facilitate daily operations of the New York State Department of Health's Learning Management System (LMS) within the LMS program area. The primary objective of this role is to provide LMS training and support that enhances public health training, improves competencies, and promotes health equity. The work of the Learning Management team focuses on reducing health disparities and improving outcomes for prioritized populations.

As a member of the Learning Management team, the incumbent will be responsible for communicating and facilitating implementation of a new LMS including administration activities and training support, tracking and monitoring the resolution of requests, course inventory management and migration; contributing to the specification, configuration, review, testing of LMS tools and enhancements; and developing internal procedures. The incumbent will perform other appropriate workforce development related duties and activities as assigned.

Bachelor's degree in a related field and two years of experience performing training, help‑desk support, and/or technical writing, and/or IT troubleshooting for a wide variety of audiences; OR an Associate's degree in a related field and four years of such experience; OR six years of such experience. A Master's degree in a related field may substitute for one year of experience.

• At least three years of experience working with learning management systems in a government, public health, Hospital, business, or academic setting.
• Experience with development, testing, training, and implementation of online applications.
• Experience working on multidisciplinary teams.
• Experience training and/or providing technical assistance to non‑technical audiences at all levels.
• Experience developing user guides, help documents, job aids, and/or demonstration videos to help learners quickly adopt new skills.
• Experience with data analysis and reporting.
• Experience with Microsoft SharePoint and/or Teams, and Adobe Acrobat Pro, and familiarity with popular webinar platforms i.e., Webex, Zoom, Teams, etc.
• A customer/consumer orientation.
• Experience creating accessible documents that includes training for broad audiences including using closed captions, Sign Language interpretation, translation of captions, accessibility scanning websites, and/or using plain language.

Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.

Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.

Travel up to 25% of the time will be required.

The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states:
New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire.

This position is eligible for a hybrid work schedule, with a combination of onsite and remote work.

HRI participates in the E‑Verify Program.

Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified

Protected Veterans

www.health research.org

Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well‑being of the people of New York State through innovative partnerships and cutting‑edge public health initiatives.

As a dynamic…